Oral Surgery Associates & Dental Implant Centers - Conyers, GA
posted 18 days ago
Full-time - Entry Level
Conyers, GA
Ambulatory Health Care Services
About the position
The Oral Surgery Scheduler plays a crucial role in managing high-volume calls, scheduling patients for multiple surgeons, and ensuring accurate medical record reviews. This position is essential for maintaining relationships with referring practices and verifying patient insurance coverage, acting as the key link between the practice and its patients.
Responsibilities
- Manage multi-line, high-volume calls, answering up to one hundred calls a day.
- Prepare, maintain, and monitor schedules for multiple providers.
- Resolve scheduling conflicts by canceling and rescheduling appointments to ensure full surgeon schedules.
- Produce and process schedules and reports as requested by administrative staff.
- Conduct various administrative duties and responsibilities as required.
- Ensure the integrity and accuracy of all information in the scheduling system and related applications.
Requirements
- Superior communication skills for effective interaction with patients, colleagues, and external stakeholders.
- Proven record of growth or improvement in previous roles.
- Ability to multi-task and thrive in high-pressure environments.
- Exceptional computer skills, particularly in Microsoft Office software.
- Previous scheduling experience, preferably in the medical or dental field.
- Experience with customer service techniques.
- A high school diploma or equivalent, with a history of excellence in administrative roles.
- Minimum of 2-3 years of previous experience in dental front office and direct customer service.
Benefits
- Competitive pay
- Retirement plan
- PTO time
- Paid holidays
- Medical insurance
- Dental insurance
- Vision insurance
- Disability insurance
- Life insurance
