Pre-sales Solutions Engineer, Tristate, US

$180,000 - $260,000/Yr

YugabyteDB - North Little Rock, AR

Full-time - Mid Level

North Little Rock, AR

About the position

The Pre-sales Solutions Engineer at Yugabyte plays a vital role in ensuring customer success by providing technical expertise and solutions architecture guidance throughout the sales cycle and post-sales process. This position involves collaborating with sales, product, and engineering teams to facilitate the adoption and implementation of YugabyteDB, a cloud-native distributed database designed for high-performance workloads.

Responsibilities

• Serve as a trusted technical advisor to customers, understanding their business objectives and technical requirements to propose tailored solutions utilizing YugabyteDB.
• Conduct product demonstrations, proof-of-concepts (POCs), and technical presentations to showcase the value proposition and capabilities of YugabyteDB.
• Collaborate with the sales team to understand customer needs, craft compelling solution proposals, and support the development of sales strategies.
• Develop and maintain deep technical expertise in YugabyteDB, including its architecture, features, deployment best practices, and integration with related technologies.
• Work closely with customers to design, architect, and implement YugabyteDB solutions that meet their performance, scalability, and reliability requirements.
• Provide hands-on technical support, troubleshooting assistance, and guidance to customers during pre-sales evaluations, deployment, and potentially post-sales activities.
• Continuously gather feedback from customers and relay it to the product and engineering teams to drive product enhancements and improvements.
• Contribute to the creation of technical documentation, knowledge base articles, blogs, demos and other educational materials to support customer enablement and self-service.

Requirements

• Bachelor's degree in Computer Science, Engineering, or a related field; a Master's degree is a plus.
• Proven experience (3+ years) in a technical pre-sales or solutions engineering role, preferably in the database or distributed systems space.
• Demonstrated ability to work independently, manage multiple priorities, and thrive in a fast-paced, dynamic environment.
• Strong understanding of database technologies, SQL, NoSQL, and distributed systems concepts.
• Hands-on experience with cloud platforms (AWS, Azure, GCP) and familiarity with cloud services providers' offerings and capabilities, including infrastructure as code, serverless computing, and managed services.
• Knowledge of Kubernetes and containerization technologies, with experience in deploying and managing containerized applications is a plus.
• Excellent verbal and written communication, and presentation skills, with the ability to articulate complex technical concepts effectively to both technical and non-technical audiences.
• Experience working in a startup, demonstrating adaptability, resilience, and the ability to thrive in dynamic environments.
• Willingness to travel occasionally for customer meetings, conferences, and industry events.

Nice-to-haves

• Master's degree in a related field.
• Understanding of cloud architecture frameworks such as AWS Well-Architected Framework, Azure Well-Architected Framework, or Google Cloud Architecture Framework.

Benefits

• Equity options
• Comprehensive health plans
• Retirement benefits
• Unlimited paid time off (PTO)