PreSales Systems Engineer

$210,000 - $250,000/Yr

Quantum Management Services - Remote, OR

Full-time - Mid Level

Remote - Remote, OR

Administrative and Support Services

About the position

The Pre-Sales Solution Engineer (PSE) at Quantum plays a crucial role in pre-sales operations by providing technical solution selling, presentations, and solution design tailored to customer needs. This position focuses on building and maintaining relationships with customers and partners, emphasizing the integration of AI technologies into existing business processes. The PSE articulates the value of Quantum's solutions, ensuring they align with client requirements and addressing business challenges effectively.

Responsibilities

• Leverage AI technologies to enhance solution designs and meet customer business needs.
• Exhibit excellent interpersonal skills and deliver effective technical presentations on AI-driven products.
• Provide technical expertise to sales staff, partners, and customers, including informal training on AI technologies.
• Respond to technical questions from customers and the sales team regarding AI and machine learning products.
• Identify and document customer requirements for system design, including AI model integration.
• Translate technical and business requirements into architecture and solution design documents.
• Provide comprehensive solution details and act as a product SME to identify business opportunities.
• Collaborate with internal and external resources to develop proof of concept or implementation plans involving AI.
• Assist in closing business by securing technical recommendations through presentations and evaluations.
• Provide technical input for RFPs and RFIs, particularly those requiring AI expertise.
• Work with the sales team to identify customer needs and develop enterprise solutions, including AI enhancements.

Requirements

• Mastery of the consultative sales process with expertise in pre-sales design and implementation in complex shared storage environments.
• Strong skills in storage technologies (e.g., S3, NFS, Cloud, NAS, SAN) and AI-related technologies.
• Strong knowledge of AI hardware solutions and experience with storage management software.
• Understanding of media and entertainment workflows and AI applications within these industries.
• Ability to communicate complex AI concepts effectively to non-technical audiences.
• Strong project management skills, particularly in managing AI integration projects.
• Understanding of IT governance frameworks and AI ethics.

Nice-to-haves

• Experience with MAC, UNIX, LINUX, Windows, and AI/ML hardware/software certifications.
• Experience in creating collateral, presentations, and marketing material related to AI solutions.

Benefits

• Diverse portfolio of health plans for medical, dental, vision, life, and disability insurance.
• Company-matched 401(k) plan for retirement savings.
• Employee Stock Purchase Program for purchasing company stock at a discount.