H&R Block - Wyoming, MI

posted 6 months ago

Full-time - Entry Level
Hybrid - Wyoming, MI
Professional, Scientific, and Technical Services

About the position

At H&R Block, we believe in the power of people helping people. Our defining Purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We also believe in a connected culture, valuing diversity and inclusion and making everyone feel like they belong. We strive to continuously improve our business and have committed to a long-term strategy and transformation plan known as Block Horizons 2025. Our end goal is simple: bigger ambitions, faster transformation, and extraordinary results. It's an exciting time to be a part of H&R Block! In the role of Pre-Season Manager, you will be responsible for executing recruiting and calling campaigns for new and experienced tax professionals. This includes recruiting for the H&R Block Income Tax Course and coordinating and assisting with interviews for Receptionists and Associate Team Leaders. You will support tax office associates in meeting continuing education requirements, increasing certification levels (including Small Business certifications), and Client Care training. Additionally, you will plan and prepare for virtual or in-person tax office open houses and assist in the execution of Ready to Serve activities. This position requires strong communication and organizational skills, as well as the ability to lead and influence others. You will be expected to utilize your Microsoft Office skills and quickly learn and master other computer applications. A desire to develop others along the H&R Block career path is essential for success in this role.

Responsibilities

  • Execute recruiting and calling campaigns for new and experienced tax professionals
  • Recruit for the H&R Block Income Tax Course
  • Coordinate and assist with interviews for Receptionists and Associate Team Leaders
  • Support tax office associates in meeting continuing education requirements
  • Increase certification levels including Small Business certifications and Client Care training
  • Plan and prepare for virtual or in-person tax office open houses
  • Assist in execution of Ready to Serve activities

Requirements

  • Prior related retail supervisor experience or equivalent
  • Strong communication and organizational skills
  • Ability to lead and influence
  • Strong Microsoft Office skills and ability to learn and master other computer applications quickly
  • Desire to develop others along the H&R Block career path

Nice-to-haves

  • Bachelor's degree in a related field or high school diploma with equivalent experience
  • 2 years of multi-unit retail store management
  • Prior experience in an office manager position

Benefits

  • Employee stock purchase plan
  • Health insurance
  • 401k Retirement Savings Plan
  • Tax prep benefit
  • Flexible/remote opportunities
  • Medical coverage and well-being programs including mental health support and coaching
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