Granite Telecommunications - Quincy, MA
posted 8 days ago
The Premier Account Manager role at Granite Telecommunications involves providing high-quality service to Fortune 500 level customers. The position requires maintaining and managing Premier accounts, ensuring 24/7 availability for support, and conducting weekly meetings to address account needs and follow up on actions. The role emphasizes customer service, communication, and organizational skills to effectively manage various aspects of account maintenance, including phone lines, outages, billing, and reporting.