Premium Technology Sales Designer

$31,200 - $43,680/Yr

Best Buy - Cary, NC

Full-time - Mid Level

Cary, NC

Furniture, Home Furnishings, Electronics, and Appliance Retailers

About the position

As a Premium Technology Sales Designer at Best Buy, you will provide expert advice and design proposals for customers seeking premium technology solutions. This role involves conducting sales in retail stores and customers' homes, overseeing product delivery and installation, and ensuring customer satisfaction through post-sale support. You will also collaborate with outside sales to manage projects from start to finish, aiming to enhance customer relationships and drive sales performance.

Responsibilities

• Engage with customers to understand their needs, preferences, and budget to provide expert advice and recommendations.
• Maintain expert knowledge of all products within the premium category, including specifications, features, and benefits.
• Stay informed about the latest technology trends and product releases through continuous learning and professional development.
• Handle customer inquiries, complaints, and returns professionally, ensuring a positive experience.
• Provide regular sales forecasts and reports to management, including customer feedback and market trends.
• Use effective time management strategies to optimize daily tasks and responsibilities.

Requirements

• 2 years of customer relationship management experience or military service equivalent.
• 2 years of experience managing a personal book of business.
• 2 years of experience building complex solutions in sales, customer service, or related fields.
• 2 years of sales experience in specialty products, luxury brands, custom design, or premium products.
• Current, valid driver's license.
• Must be at least 21 years old.
• Have and maintain a driving record which meets Best Buy safety standards (e.g., minimal number of violations/accidents, etc.).
• Acquire and maintain any state or local licensing, as required, within 90 days of hire.

Nice-to-haves

• Previous experience driving strategic business initiatives.
• 2 years of experience in project management.
• 2 years of leadership experience in business, military, or related fields.

Benefits

• Commission-based sales incentives
• Generous employee discount
• Physical and mental well-being support