Prepared Foods Department Supervisor (Culinary, Deli)

Whole Foods - Oklahoma City, OK

Full-time - Entry Level

Oklahoma City, OK

Food and Beverage Retailers

About the position

The Prepared Foods Department Supervisor at Whole Foods Market is responsible for overseeing the daily operations of the Prepared Foods department, ensuring high standards of service and product quality. This role involves supervising team members, maintaining appealing displays, and supporting the team leader in achieving operational goals while adhering to health and safety regulations.

Responsibilities

• Supervises and delegates tasks to Prepared Foods Team Members.
• Works with Prepared Foods Trainer to train Team Members in a manner that builds and sustains a high-performance team and minimizes turnover.
• Assists in training of new Team Members, utilizing learning checklists and training materials.
• Keeps all cases and shelves clean, well-stocked and properly rotated.
• Opens and closes department according to established procedures.
• Ensures all necessary breaks are given.
• Communicates team concerns to the Team Leader and Associate Team Leader.
• Sets and achieves the highest standards of retail execution.
• Fosters and encourages a positive environment of outstanding teamwork, mutual respect, and exceptional morale.
• Maintains awareness of customer flows and needs and directs Team Members as necessary to satisfy and delight customers; responds promptly to customer needs and questions.
• Selects, trains, develops, mentors, motivates, and counsels Team Members in a manner that sustains a high-performance team and minimizes turnover.
• Provides timely, thorough, and thoughtful performance evaluations.
• Consistently communicates and models WFM vision and goals.

Requirements

• Extensive knowledge of Prepared Foods team procedures and policies.
• Strong demonstrated organizational and time management skills.
• Excellent interpersonal, motivational, team building, and customer relationship skills.
• Capable of teaching others in a positive and constructive manner.
• Product knowledge.
• Advanced knowledge of regulatory and safety policies and procedures.
• Proficient mathematical skills for assessing financial performance, monitoring profitability, and managing inventory.
• Demonstrated decision-making ability, leadership skills, and ability to prioritize and delegate.
• Proficiency with email, Microsoft Office, and operations-related applications.

Nice-to-haves

• 12+ months retail experience.