Prepress & Client Services Coordinator

$40,000 - $55,000/Yr

Raven Printing - North Kansas City, MO

Full-time - Mid Level

North Kansas City, MO

Printing and Related Support Activities

About the position

The Prepress & Client Services Coordinator plays a crucial role in supporting client services and production operations at Raven Printing. This position involves preparing files for print production, managing mailing processes, and providing front-office support, including customer service and order management. The role demands exceptional attention to detail, technical proficiency, and the ability to manage multiple projects efficiently.

Responsibilities

• Prepare all customer files for printing, ensuring proper bleed, margins, page count, and sizing for production accuracy.
• Assist clients with design adjustments as needed to meet production standards.
• Review job to confirm specifications align with customer and production requirements.
• Process customer mailing lists using mailing software, ensuring accurate counts and postage costs.
• Sort and export lists for production, generate tray tags and prepare all materials for mailing jobs.
• Coordinate delivery and logistics for non-mail materials when necessary.
• Respond to phone calls and assist walk-in customers with order inquiries, payment instructions, and general requests.
• Handle customer emails, including requests for estimates, questions, and order processing.
• Send proofs to the client for approval to ensure timely project progression into production.
• Prepare detailed estimates based on client requests, ensuring accuracy in specifications and costs.
• Verify proper shipping and delivery information for post-production handling.
• Assist production with inventory support, mailing, boxing, and other tasks as needed.

Requirements

• High School diploma or equivalent required.
• 2+ years of experience in prepress, mailing operations, print production, or other related field.
• Familiarity with USPS mailing regulations and software.
• Excellent organizational, time-management, and communication skills.
• Strong attention to detail and ability to prioritize tasks to work efficiently under deadlines.

Nice-to-haves

• A degree in a related field is preferred.