Presentation Graphic Design Rep.

$42,723 - $63,960/Yr

Canon - New York, NY

Full-time

New York, NY

About the position

The Presentation Graphic Design Rep serves as both a graphic arts design resource and a Production Center Site Representative. This role involves producing a variety of internal materials using client-approved brand templates and original concepts while adhering to client brand guidelines. The position requires managing design projects, ensuring quality and timeliness, and providing excellent customer service.

Responsibilities

• Produces multiple design projects of varying complexities simultaneously ensuring all client directions are followed.
• Works directly for the Production Site Supervisor and assists in managing design queue, expected to design all assigned orders within a specified turnaround time.
• Accountable for quality of work and timeliness of delivery across all creative projects.
• Troubleshoots customer issues over the phone, email, and in person.
• Maintains company standard of quality and customer service.
• Provides an outstanding customer service experience completing jobs in alignment with client expectations.
• Adheres to client brand guidelines.
• Receives and inspects finished materials, distributes finished material to customer as needed.
• Operates in-house large and small format printers to produce rush projects and client proofs.

Requirements

• HS Diploma, GED, or equivalent experience required, plus 1 to 2 years of related experience.
• Working knowledge of mapping software such as MapInfo.
• Basic understanding of Microsoft Office programs - Word, Excel, Power Point.
• Valid driver's license and acceptable driving record necessary for local travel up to 15%.
• Must be able to lift up to 50lbs.
• Strong sense of customer service.
• Excellent written and verbal communication skills.
• Ability to follow strict brand and industry guidelines.
• Ability to work independently as well as collaboratively within team environment.
• Ability to handle multiple projects with changing priorities.
• Self-motivated, organized, and accountable.
• Resourceful problem solver.
• Thrives under pressure with the ability to meet quick deadlines.
• Understanding of the print industry and production process.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• 401(k) Savings Plan
• Discretionary profit sharing
• Discretionary success sharing
• Educational assistance
• Recognition programs
• Vacation