Presentation Graphic Design Rep.

$20 - $30/Yr

Canon Solutions America - New York, NY

Full-time - Entry Level

New York, NY

Merchant Wholesalers, Durable Goods

About the position

Serves both as a graphic arts design resource and Production Center Site Representative, providing a variety of internal material using client approved brand templates as well as original concepts following client brand guidelines.

Responsibilities

• Produces multiple design projects of varying complexities simultaneously ensuring all client directions are followed.
• Works directly for the Production Site Supervisor and assists in managing design queue.
• Expected to design all assigned orders within a specified turnaround time.
• Accountable for quality of work and timeliness of delivery across all creative projects.
• Understands all aspects of design, approval and production process.
• Troubleshoots customer issues over the phone, email, and in person.
• Maintains company standard of quality and customer service.
• Provides an outstanding customer service experience completing jobs in alignment with client expectations.
• Adheres to client brand guidelines.
• Receives and inspects finished materials, distributes finished material to customer as needed.
• Operates in-house large and small format printers to produce rush projects and client proofs.

Requirements

• HS Diploma, GED, or equivalent experience required, plus 1 to 2 years of related experience.
• Working knowledge of Adobe Creative Suite, such as Illustrator, InDesign, Photoshop.
• Working knowledge of mapping software such as MapInfo.
• Basic understanding of Microsoft Office programs - Word, Excel, Power Point.
• Must be able to lift up to 50lbs.
• Strong sense of customer service.
• Excellent written and verbal communication skills.
• Ability to follow strict brand and industry guidelines.
• Ability to work independently as well as collaboratively within team environment.
• Ability to handle multiple projects with changing priorities.
• Self-motivated, organized, and accountable.
• Resourceful problem solver.
• Thrives under pressure with the ability to meet quick deadlines.
• Understanding of the print industry and production process.
• Required to take all necessary steps to obtain security and/or other clearances required by customers to enter the customers' premises.

Benefits

• Medical
• Dental
• Vision
• 401(k) Savings Plan
• Discretionary profit sharing
• Discretionary success sharing
• Educational assistance
• Recognition programs
• Vacation