Concord Hospitality - Raleigh, NC

posted 3 days ago

Raleigh, NC
Accommodation

About the position

The position involves ensuring a clean, safe, and secure environment by following company and department safety and security policies and procedures. Responsibilities include reporting work-related accidents, using proper equipment, and following hazardous material management procedures. The role requires identifying unsafe work conditions, completing safety training, and maintaining confidentiality of proprietary materials. Additionally, the position involves performing physical tasks, preventative maintenance on hotel equipment, and maintaining guest rooms and public spaces according to property standards.

Responsibilities

  • Follow company and department safety and security policies and procedures to ensure a clean, safe, and secure environment.
  • Report work related accidents, or other injuries immediately upon occurrence to manager/supervisor.
  • Use proper equipment, wear appropriate personal protective clothing, and employ correct lifting procedures, as necessary, to avoid injury.
  • Follow Hazardous Material Management Program procedures for handling and disposing of chemicals, fertilizer, pesticides, blood borne pathogens, etc.
  • Identify and correct unsafe work procedures or conditions and/or report them to management and security/safety personnel.
  • Follow policies and procedures for the safe operation and storage of tools, equipment, and machines.
  • Complete appropriate safety training and certifications to perform work tasks.
  • Follow property specific procedures for handling emergency situations (e.g., evacuations, medical emergencies, natural disasters).
  • Protect the privacy and security of guests and coworkers.
  • Follow company and department policies and procedures.
  • Maintain confidentiality of proprietary materials and information.
  • Protect company tools, equipment, machines, and other assets in accordance with company policies and procedures.
  • Ensure uniform, nametags, and personal appearance are clean, hygienic, professional and in compliance with company policies and procedures.
  • Address guests' service needs in a professional, positive, and timely manner.
  • Support all co-workers and treat them with dignity and respect.
  • Develop and maintain positive and productive working relationships with other employees and departments.
  • Comply with quality assurance expectations and standards.
  • Perform physical tasks such as reaching over head or below the knees, including bending, twisting, pulling and stooping.
  • Perform preventative maintenance on hotel equipment as required and miscellaneous minor repairs.
  • Perform scheduled preventative maintenance in guest rooms, meeting rooms, and/or public spaces as required.
  • Maintain, repair, and clean all guest rooms, meeting rooms, and/or public spaces in accordance with the property room preventative maintenance procedures and standard guidelines.
  • Report any serious maintenance problems, unusual findings, or safety hazards immediately to the manager/supervisor.
  • Perform other reasonable job duties as requested by manager.

Benefits

  • Competitive wages.
  • Comprehensive benefit package for full-time associates, including medical/dental/vision plans.
  • Life insurance, ST/LT disability options.
  • 401K options.
  • Tuition assistance.
  • Discounted room rates at Concord managed hotels.
  • Training & development and career advancement opportunities.
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