Prevention Department Agent

$35,360 - $37,440/Yr

AAA Atlas Bail Bonds - Dallas, TX

Full-time - Entry Level

Dallas, TX

About the position

AAA Atlas Bail Bonds is seeking bilingual candidates for the Prevention Department in Dallas, TX. This full-time position offers a unique opportunity to learn about the criminal justice system while providing exceptional customer service to families in need. The role involves working in a supportive environment with a focus on communication and office skills.

Responsibilities

• Assist clients with inquiries over the phone and in person.
• Provide exceptional customer service to families seeking assistance.
• Maintain accurate records and documentation related to client interactions.
• Support the team in daily office operations and tasks.

Requirements

• 6 months of office experience preferred.
• Exceptional customer service skills, particularly over the phone.
• Strong communication skills in both English and Spanish.
• Basic computer skills.

Nice-to-haves

• Experience in the criminal justice system is a plus.

Benefits

• 401(k) matching
• Paid holidays
• Paid time off
• Referral program