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Health Care Service Corporation - Richardson, TX

posted about 2 months ago

Full-time
Remote - Richardson, TX
Insurance Carriers and Related Activities

About the position

The Primary Nurse Coordinator at HCSC is responsible for managing Utilization Management (UM), Case Management (CM), and Disease Management (DM) functions. This role serves as a single point of contact for members and healthcare personnel, performing concurrent reviews, discharge planning, and care coordination. The coordinator promotes quality outcomes and cost-effective care while providing education and resources to members. This position is fully remote, requiring the ability to manage care effectively and establish relationships with members post-discharge.

Responsibilities

  • Perform all functions of Utilization Management (UM), Case Management (CM), and Disease Management (DM).
  • Serve as a single source of contact for members and healthcare personnel.
  • Conduct concurrent reviews and discharge planning.
  • Identify alternate treatment programs and consult with physicians and providers.
  • Evaluate options and services required to meet individual health needs.
  • Promote quality and cost-effective outcomes.
  • Establish relationships with members during the post-discharge follow-up period.
  • Provide education and local resource information to members.
  • Assess members for wellness education and disease management.
  • Facilitate coordination of care for identified members.

Requirements

  • Registered Nurse (RN) with a current, valid, unrestricted license in the state of operations.
  • 2 years of clinical practice experience providing direct clinical care.
  • 1 year of experience in Condition Management or Case Management in a relevant setting.
  • Proficiency in PC applications including Word, Excel, and database management.
  • Clear and concise verbal and written communication skills.
  • Knowledge of UM/CM/DM activities and standardized criteria.
  • Familiarity with ancillary services such as HHC, SNF, and Hospice.
  • Strong analytical skills and sound clinical judgment.

Nice-to-haves

  • Experience in managing complex or catastrophic health cases.
  • Clinical experience in Med/Surg, telemetry, etc.
  • Working toward or completion of CCM/CCP/CDE certification or an advanced degree.
  • Knowledge of Milliman Guidelines or similar clinical guidelines.
  • Knowledge of medical management policies and procedures.

Benefits

  • Competitive salary range from $58,800.00 to $130,100.00.
  • Remote work opportunity with 100% telecommuting in Texas.
  • Rotating weekend shifts once a month.
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