Arinc International Of Canada Ulc - Sterling, VA
posted 2 months ago
Full-time - Mid Level
Sterling, VA
10,001+ employees
About the position
The ServiceNow Developer position at Nightwing involves providing technical support and development for ServiceNow applications and services. This role is crucial for ensuring the effective operation of customer environments and requires a strong background in software development and ServiceNow administration. The developer will be responsible for designing, building, and customizing ServiceNow applications, as well as integrating legacy systems and maintaining high code quality.
Responsibilities
- Support the technical design for architecture, ensuring a highly available and recoverable environment.
- Assist with the design, prototype, implement, test, and deploy business rules and technical solutions.
- Develop custom integration components and integrate legacy systems with the platform using mid-server and other relevant technologies.
- Document, maintain, and update policies, procedures, and controls for platform operation and software development life cycle while promoting agile development.
- Assist ServiceNow System Administrators with incident resolution as needed.
- Design and develop new ServiceNow applications and services.
- Assist ServiceNow Business Analyst in estimating release level of effort.
Requirements
- U.S. Citizenship
- Active Secret clearance and ability to obtain TS/SCI clearance
- Ability to obtain DHS Suitability
- Knowledge of principles, methods, and techniques used in ServiceNow development
- Experience in Enterprise and/or IT Service Management
- ServiceNow System Administration experience
- Experience with gathering requirements, database design schemas, and data modeling
- 10+ years of directly relevant experience
- Minimum 4+ years' experience with ServiceNow development
- Minimum 2+ years' experience developing a custom service portal
- Minimum 2+ years of experience with Application Experience: Incident, Problem, Change Management, Knowledge, Service Catalog
- Experience with process and solution integration, workflow design/configuration, and reporting
- Experience with Integration components (SSO, LDAP, etc.) and web technologies (XML, HTML, JavaScript, and Web Services)
- Experience with LDAP Integration, ServiceNow Development APIs, and diagnosing performance-related issues.
Nice-to-haves
- Experience supporting Intelligence, DoD, or DHS Customers
- Experience with process development and deployment
- Web Service Integration (API Web Services) experience
- Single Sign-on configuration and administration
- SQL Experience
- Application Experience: ITx, HR, ITOM, ITBM, CSM, Security, Asset Management (HAM/SAM), PPM a Plus, Platform/Integration, Portal/UI, GRC.
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- Life insurance
- Short-term disability
- Long-term disability
- 401(k) match
- Flexible spending accounts
- Flexible work schedules
- Employee assistance program
- Employee Scholar Program
- Parental leave
- Paid time off
- Holidays
