Principal Application and Infrastructure Engineer - On Site

Prismhr - Chandler, AZ

Full-time - Principal

Chandler, AZ

Publishing Industries

About the position

The Principal Application and Infrastructure Engineer will ensure the availability and optimal performance of various hosting services and the infrastructure supporting them. This role involves close collaboration with upper management to design, implement, document, and support new hosted services that align with business goals. Key responsibilities include process improvements, task automation, compliance enforcement, and efficient delivery of SaaS services. The position also requires providing leadership and mentoring to team members in a fast-paced, technology-driven environment.

Responsibilities

• Design, develop, and implement cloud-based solutions for PrismHR's SaaS platform.
• Manage and maintain applications and cloud infrastructure in both AWS and Azure.
• Automate provisioning with tools such as Puppet and Terraform.
• Provide support to the Engineering teams to facilitate development and testing activities.
• Identify, diagnose, and resolve full application stack problems, end-to-end, including network connectivity, traffic utilization, authentication, SSL, and application debugging.
• Perform standard system administration duties including server installation, system/application installation, patch management, log analysis, and customer account setup.
• Create and maintain comprehensive documentation related to server and public cloud components, and application configurations.
• Evolve the use of automation, Infrastructure as Code (IaC), and configuration management.
• Participate in the creation, maintenance, testing, and execution of the Disaster Recovery plan.
• Assist in capacity planning activities, including creating and presenting technical specifications and requirements for purchasing new servers and networking equipment.
• Participate in after-hours upgrades, maintenance troubleshooting, and on-call availability as needed.
• Function as a project lead to ensure major projects are kept on track and key deliverables met.
• Function as a team lead and mentor junior personnel.

Requirements

• Bachelor's degree in Computer Science, MIS, or Engineering.
• 7-10 years of relevant experience in a technical discipline.
• Experience with Docker, Kubernetes, or running containers on PaaS.
• Experience with automation and IaC tools such as Puppet and Terraform.
• Experience working in a GitOps/DevOps environment.
• Experience troubleshooting application configurations and diagnosing operational issues.
• Ability to prioritize effectively and work independently in a fast-paced environment.
• Solid understanding of public cloud concepts and services in AWS and Azure.
• Scripting experience (Powershell, Bash, Python) is a plus.
• Experience supporting security/compliance programs such as SOC1, SOC2, or PCI.
• Excellent problem-solving and effective research skills.
• Strong customer service skills and communication are a must.
• Experience with Palo Alto NGFWs and F5 Load Balancers is a plus.
• Dedication and willingness to work alternative schedules when necessary.
• Industry certifications are strongly desired: Red Hat (RHCSA/RHCE), Windows (MCSA/MCSE), or Azure/AWS certifications.

Nice-to-haves

• Scripting experience in Powershell, Bash, or Python.
• Experience with Palo Alto NGFWs and F5 Load Balancers.
• Industry certifications such as Red Hat (RHCSA/RHCE), Windows (MCSA/MCSE), or Azure/AWS certifications.

Benefits

• Inclusive work environment that values diversity and empowers employees.
• Opportunities for professional development and training.
• Flexible work schedules when necessary.