Hanover Insurance Group - Worcester, MA
posted 3 months ago
The Hanover Insurance Group is seeking a Principal Application Engineer to join our Commercial Lines team, either at our Worcester, MA Corporate Headquarters or in a remote capacity. This full-time, exempt role is pivotal in providing technology-enabled solutions to address complex business problems. The successful candidate will leverage their technical knowledge and development skills to design and build efficient solutions that align with our business strategies. This position requires close collaboration with other information technologists to produce high-quality IT-enabled applications, products, and services. In this role, the Principal Application Engineer will be responsible for the overall technical implementation of applications, frequently interacting with both internal and external partners, as well as onshore and offshore staff. The engineer will interpret technical designs, create or oversee the creation of technical specifications, and develop, maintain, troubleshoot, enhance, and document application components. Additionally, the engineer will assist the Project Manager in coordinating projects and provide technical direction to the development team. The role also involves managing technical risks throughout the project lifecycle, communicating and enforcing coding standards, and collaborating with quality assurance resources to create test plans. The Principal Application Engineer will seek opportunities to enhance customer satisfaction and deepen client relationships while keeping project managers informed of the development status. Recognizing system deficiencies and implementing effective solutions will be key responsibilities, as will promoting code and supporting the setup of multiple test environments. The engineer will drive collaboration among project team members, contribute to technical approaches and designs, and provide subject matter expertise across various projects. Furthermore, the role includes troubleshooting problems across domains and integration points, driving process improvement efforts, and fostering an environment that encourages calculated risk-taking.