Henkel - Dayton, OH

posted 5 months ago

Full-time - Senior
Dayton, OH
10,001+ employees
Chemical Manufacturing

About the position

At Henkel, you can build on a strong legacy and leading positions in both industrial and consumer businesses to reimagine and improve life every day. If you love challenging the status quo, join our community of over 50,000 pioneers around the globe. Our teams at Henkel Adhesive Technologies help to transform entire industries and provide our customers with a competitive advantage through adhesives, sealants and functional coatings. With our trusted brands, our cutting-edge technologies and our disruptive solutions, you will have countless opportunities to explore new paths and develop your skills. Grow within our future-led businesses, our diverse and vibrant culture and find a place where you simply belong. All to leave your mark for more sustainable growth. The Principal Application Engineer will be focused on delivering value to our customers within the Pressure Sensitive Adhesives business through on-site product / technology coater demonstrations and troubleshooting. The role also includes applications-based technical support at assigned regional customers for product recommendations, problem solving, complaint handling, and value delivery / quantification projects. This position serves as the lead resource for product / technology demos, troubleshooting, and training at customer sites and supports visits. In this role, you will collaborate as a technical liaison between our customers and our internal team including product development, manufacturing, supply chain, and marketing. You will provide timely technical support for assigned regional customers including product recommendations, complaint investigations, and analytical problem solving. Demonstrating appropriate project management skills, you will scope customer projects and support our market areas by driving our innovation and technology pipeline. You will also plan and communicate laboratory requests to the Technical Center team to support customer / market projects, prepare reports to summarize findings & conclusions, and effectively communicate technical information directly to internal and external stakeholders. Additionally, you will drive innovation and success of new technology platforms for pressure sensitive adhesives using your knowledge and expertise of the industry, applications, and customers, while providing PSA market-specific expertise including involvement in professional societies and industry associations.

Responsibilities

  • Deliver value to customers through on-site product/technology coater demonstrations and troubleshooting.
  • Provide applications-based technical support at assigned regional customers for product recommendations and problem solving.
  • Serve as lead resource for product/technology demos, troubleshooting, and training at customer sites.
  • Collaborate as technical liaison between customers and internal teams including product development, manufacturing, supply chain, and marketing.
  • Provide timely technical support for assigned regional customers including product recommendations and complaint investigations.
  • Demonstrate project management skills by scoping customer projects and driving innovation and technology pipeline.
  • Plan and communicate laboratory requests to Technical Center team to support customer/market projects.
  • Prepare reports to summarize findings and effectively communicate technical information to stakeholders.
  • Drive innovation and success of new technology platforms for pressure sensitive adhesives.
  • Provide PSA market-specific expertise and involvement in professional societies and industry associations.

Requirements

  • BS in Chemical Engineering, Mechanical Engineering, Materials Engineering, Chemistry or similar degree/experience required.
  • 10-15+ years of Technical Service, Engineering, or Development experience in the Pressure Sensitive Adhesives industry.
  • Hands-on coating and/or converting expertise in at least one technology area such as hot melt, UV curable, solvent-based, or water-based adhesives and/or coatings.
  • Experience in troubleshooting complex/difficult problems.
  • Excellent written and verbal communication skills.
  • Excellent people skills; able to work effectively with a range of individuals from manufacturing operators to senior management.
  • Excellent project management and organization skills.
  • Willing to travel approximately 40-50%, primarily in the USA and occasionally MX/CAN.
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