Principal Application Engineer-Tapes & Labels

$105,200 - $145,000/Yr

Henkel - Mentor, OH

Full-time - Principal

Mentor, OH

10,001+ employees

Chemical Manufacturing

About the position

The Principal Application Engineer for Tapes & Labels at Henkel is responsible for delivering value to customers in the Pressure Sensitive Adhesives business through on-site product demonstrations, troubleshooting, and providing technical support. This role involves collaboration with various internal teams and customers to ensure effective product recommendations and problem-solving, while also driving innovation in adhesive technologies.

Responsibilities

• Deliver on-site product/technology demonstrations and troubleshooting for customers.
• Provide applications-based technical support for product recommendations and complaint handling.
• Serve as the lead resource for product demonstrations and training at customer sites.
• Act as a technical liaison between customers and internal teams including product development and marketing.
• Provide timely technical support for assigned regional customers, including complaint investigations and analytical problem solving.
• Demonstrate project management skills by scoping customer projects and driving innovation.
• Plan and communicate laboratory requests to support customer projects.
• Prepare reports summarizing findings and effectively communicate technical information to stakeholders.
• Drive the success of new technology platforms for pressure sensitive adhesives.

Requirements

• BS in Chemical Engineering, Mechanical Engineering, Materials Engineering, Chemistry, or a similar degree/experience required.
• 10-15+ years of Technical Service, Engineering, or Development experience in the Pressure Sensitive Adhesives industry.
• Hands-on coating and/or converting expertise in at least one technology area such as hot melt, UV curable, solvent-based, or water-based adhesives.
• Experience in troubleshooting complex problems.
• Excellent written and verbal communication skills.
• Strong interpersonal skills to work effectively with a range of individuals.
• Excellent project management and organization skills.
• Willingness to travel approximately 40-50%, primarily in the USA and occasionally in Mexico/Canada.