Principal Architect, Platform Product Design

Salesforce

Full-time - Senior

Remote

Publishing Industries

About the position

The Principal Architect for Platform Product Design at Salesforce is a senior-level role focused on shaping the user experience of Salesforce's platform products. This position involves collaborating with cross-disciplinary teams to create customer-centric designs that are inclusive and accessible. The role requires a visionary leader who can drive design initiatives, mentor other designers, and advocate for innovative and ethical user experiences.

Responsibilities

• Drive any-scale design initiatives that include multiple cross-disciplinary contributors
• Effectively collaborate with senior executive stakeholders
• Set the vision and architecture for a product's creative identity, articulate it clearly and convincingly, and guide the team through implementation
• Using documentation, reviews, and presentations, communicate clear and compelling ideas to a wide range of stakeholders
• Serve as a bridge connecting design, product, engineering, and marketing teams
• Work closely with product owners, engineers, and user research to create direction for the product area
• Collaborate within the design team on systemic initiatives such as evolving our design system, our mobile design strategy, and our prototyping process
• Promote and educate others on new interface guidelines and design patterns
• Actively mentor other designers and contribute to our design unity
• Create inclusive experiences for all users and advocate for accessibility.

Requirements

• 10+ years experience designing and delivering products from start to finish as part of a cross-functional team
• Deep understanding of user-centered design methods and best practices
• Ability to thrive in a collaborative, agile environment while producing great design work on tight deadlines
• Ability to iteratively explore & experiment with ideas, persuade others, and build consensus on fast-moving projects with varying degrees of ambiguity
• Systems thinking; ability to see a project's larger ecosystem, focusing on solutions that improve the entire user flow
• Strong communication and active listening skills, with an ability to build and develop close, trusting relationships
• Experience using multiple approaches, including analytics and user research, to drive decisions and develop product iterations
• Self-motivation; ability to produce results both independently and as part of a team
• Ability to distill and reframe problems, then define a framework for resolution, generating clear, elegant solutions for complex challenges
• Expert knowledge of current design tools such as Figma, along with an ability to quickly learn new tools as they emerge.