Capital One - Richmond, VA
posted about 2 months ago
As a Principal Associate, Instructional Designer at Capital One, you will play a pivotal role in reimagining the learning experience for a diverse group of associates. This position is not just about creating training materials; it's about crafting engaging, digital-first learning experiences that resonate with our hyper-digital, customer-centric workforce. You will be responsible for designing and developing a wide array of learning materials that support various lines of business, ensuring that each piece is tailored to meet specific learning needs and business objectives. Your creativity and expertise will be essential in translating complex business intents into engaging and effective learning solutions. In this role, you will analyze learning needs and develop blended learning solutions from raw materials, measuring and reporting on the effectiveness of these solutions. You will script videos, storyboard e-Learning courses, structure simulations, and create digital games, all while focusing on delivering memorable and impactful learning experiences. Collaboration is key; you will work closely with other Instructional Designers to streamline processes, share best practices, and stay updated on emerging trends in evidence-based learning. Your understanding of adult learning theory and cognitive science will guide your design choices, ensuring that the learning experiences you create are not only effective but also engaging and enjoyable for the learners. You will also be responsible for leading stakeholder interviews, determining instructional standards, and representing the Learning team in broader project efforts. Your ability to balance learning best practices with business needs will be crucial as you design training solutions that leverage current learning trends, including gamification and rich media. This role is ideal for someone who is passionate about enhancing the associate experience through innovative learning design and who thrives in a fast-paced, ever-changing environment.