Capital One - Richmond, VA
posted 3 months ago
The Principal Associate, Instructional Designer role at Capital One is an exciting opportunity to reimagine the learning experience for a group of hyper-digital, fun-seeking, customer-centric associates. This position is not just about creating training materials; it’s about crafting engaging learning experiences that resonate with associates and drive performance. The ideal candidate will have a fresh, modern, and conversational writing style, and a deep understanding of adult learning theory, cognitive science, and evidence-based learning practices. The role involves collaborating closely with key business partners to translate business intent into engaging learning materials, focusing on digital-first learning methods. In this position, you will analyze learning needs and design blended learning solutions from raw materials, measuring and reporting on learning effectiveness. You will be responsible for scripting videos, storyboarding e-Learning courses, structuring simulations, and creating digital games. The goal is to deliver memorable and engaging learning experiences that not only meet business objectives but also delight learners. You will also collaborate with other Instructional Designers to streamline processes, share best practices, and stay updated on emerging learning trends. This role is perfect for someone who is passionate about the associate and customer experience, enjoys creativity in their work, and is adept at using various learning technologies in a fast-paced environment. You will have the opportunity to lead stakeholder interviews, design training solutions that leverage current learning trends, and create assessments that measure learning outcomes effectively. Your contributions will play a crucial role in enhancing the overall learning strategy at Capital One.