Principal Associate, UX/UI Designer - EPX.xd

$134,100 - $153,000/Yr

Capital One - New York, NY

Full-time - Principal

New York, NY

Credit Intermediation and Related Activities

About the position

The Principal Associate, UX/UI Designer - EPX.xd at Capital One is responsible for enhancing the user experience of internal enterprise products. This role focuses on advocating for user needs through human-centered design methods, collaborating with various teams to create intuitive design solutions, and participating in the end-to-end product design process. The designer will work within a culture that values collaboration, innovation, and diversity, aiming to redefine customers' financial activities through engaging design.

Responsibilities

• Collaborate with technology, product, and business teams to uncover customer and business needs and translate them into design solutions.
• Advocate for the customer through human-centered design methods, including discovery, research, ideation, and user testing.
• Support design-led workshops to engage and build alignment across different partners and teams.
• Proactively recommend and champion design-centered product enhancements grounded in research and analysis.
• Connect with design community peers for learning and sharing.
• Participate in hiring by reviewing resumes and conducting interviews.
• Support early product definition by participating in discovery sessions to uncover customer pain points.
• Demonstrate familiarity with design tools to deliver concepts and enable successful collaboration.
• Participate in end-to-end product design, including creating user flows, wireframes, and prototypes.
• Design within existing and create new standards to contribute to the internal design system.
• Support effective storytelling and presentation of visual concepts to stakeholders.
• Create high fidelity design assets for development and delivery to market.

Requirements

• At least 4 years of experience with UX and UI design.

Nice-to-haves

• Experience designing for cross-channel experiences.
• Comfortable working with Product and Tech partners.
• Familiarity with design and prototyping tools such as Adobe Products, Sketch, and/or Figma.
• Experience contributing to an established design system.

Benefits

• Comprehensive health benefits
• Financial benefits including performance-based incentives
• Inclusive workplace culture
• Opportunities for professional development