Brookline Public Schools - Brookline, MA

posted 4 months ago

Full-time
Brookline, MA
Educational Services

About the position

The Senior Clerk position is designed to perform moderately complex secretarial and office duties under the general direction of a principal clerk, head clerk, or an administrative employee. This role requires a proactive approach and independent judgment in applying prescribed policies, procedures, and methods. The Senior Clerk will be responsible for a variety of tasks that support the efficient operation of the office, ensuring that all duties are performed accurately and in a timely manner. The position emphasizes the importance of maintaining confidentiality, particularly regarding student information, and requires a high level of organization and attention to detail. Key responsibilities include the immediate filing of documents and letters, sorting files, answering phones, and providing accurate information to callers. The Senior Clerk will manage the Individualized Education Program (IEP) process using a computerized program, send student files to appropriate agencies and parents, and oversee the management of the "past due" system, which includes sending necessary letters to parents and agencies. Additionally, the role involves completing data reporting as required by the Department of Elementary and Secondary Education (DESE), copying and sending files to relevant personnel and agencies, and maintaining communication with school personnel regarding IEPs and file processing. The Senior Clerk will also be responsible for organizing and maintaining the filing system and computerized IEP program, typing and proofreading letters and documents, and coordinating translation and interpreter services for the Office of Student Services through external agencies. The position requires the ability to stay calm in a busy, high-pressure environment and to lift boxes of files as needed. Overall, the Senior Clerk plays a vital role in ensuring the smooth operation of the office and the effective management of student services.

Responsibilities

  • Immediate filing of documents and letters
  • Sorting files as needed
  • Answering phones
  • Providing correct information to callers as needed
  • Managing the IEP process in the computerized program
  • Sending student files to appropriate agencies and parents
  • Managing the 'past due' system including sending the appropriate letters to parents/agencies
  • Completing DESE data reporting as required
  • Copying and sending files to appropriate personnel and agencies
  • Communicating with the appropriate school personnel regarding IEPs and files to be processed
  • Keeping and maintaining detailed records of transactions regarding IEPs and files
  • Completing the process of transfer records
  • Complete district mailings and mail merges as needed
  • Coordinate the mail within the office
  • Maintaining confidentiality of students
  • Organize and maintain organization of filing system and computerized IEP program
  • Type/proof letters/documents as needed
  • Coordinate all translation and interpreter services for the Office of Student Services through external agencies
  • Maintain communication between district staff and service providers

Requirements

  • High school education and one to two years of related experience or any equivalent combination of education, training, and experience
  • General knowledge of office procedures, practices, and terminology
  • Working knowledge of departmental operations
  • Knowledge of the operation of computer software applications
  • Ability to communicate effectively with staff, students, and the public
  • Ability to compose correspondence
  • Ability to follow oral and written instructions accurately
  • Ability to organize and prioritize multiple tasks
  • Intermediate skill in using software programs for word processing, database, spreadsheets, and other software as required by the position
  • Skill in utilizing personal computers, popular word processing, database, and spreadsheet applications
  • Good customer service skills
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