Principal Cloud DevOps Engineer - Operations

Full-time - Senior

About the position

The IFI Cloud Service includes a wide array of components including web services, application servers, and databases. The Principal Cloud DevOps Engineer will play a pivotal role in designing, implementing, and maintaining our CI/CD pipelines, infrastructure automation, and deployment strategies.

Responsibilities

• Lead the design, implementation and optimization of CI/CD pipelines to facilitate automated testing, deployment and monitoring of IFI applications and infrastructure.
• Architect and maintain scalable, secure and highly available hybrid cloud infrastructure utilizing infrastructure as code (IaC).
• Develop and maintain provisioning, configuration management, and orchestration solutions using tools such as Terraform, Ansible, and other similar technologies.
• Collaborate with development, and QA teams to ensure seamless integration of DevOps practices to support IFI operations.
• Implement and support a hybrid cloud environment in Microsoft Azure and on-premise.
• Contribute, leading when assigned, the design and deployment of IFIaaS service initiatives.
• Ultimately responsible for IFIaaS application reliability, maintenance, and upgrades.
• Contribute to service operations center focusing on proactively analyzing data within toolset to ensure uptime and quality of service.
• Perform product evaluations and make product recommendations.
• Implement system enhancements (software) and automation opportunities to improve performance and reliability of the IFIaaS solution.
• Manage activities with complete integrity and in accordance with the organization's policies, systems, practices, and programs.
• Provide escalation assistance as required to resolve any technology stack related issues that may arise.
• Perform incident analysis and problem resolution.
• Perform data analysis to measure quality of service and proper scalability of the system.
• Collaborate with network architects to design and implement functional company networks.
• Work with Networking CoE team to create and implement network security measures.
• Coach and mentor junior engineering staff.
• Conduct regular network performance tests.
• Scope Epics, User stories and support with weekly sprint planning.
• Deal with escalated application support issues.
• Contribute to the operations support model to support requests and participate in a 24x7 on-call support rotation and off-hours maintenance windows as assigned.
• Other duties and project as required.

Requirements

• Bachelor’s Degree in Computer Science, Software Engineering, or equivalent combination of education and experience.
• 7+ years of experience in IT deployments.
• Extensive experience designing, implementing, and maintaining CI/CD pipelines, infrastructure automation, and deployment strategies.
• Experience working with enterprise level micro-services applications, including deployment and maintenance of the applications in distributed environments.
• Extensive hands-on experience of DevOps tooling (Ansible, Terraform, Jenkins, Octopus deploy, etc.).
• Experience with networks and network security.
• High-level managerial skills.

Benefits

• Comprehensive health and well-being programs including medical, vision, dental.
• Generous 401(k) matching contribution.
• Life and disability insurance.
• Mental health coaching.
• Virtual fitness programs.
• Paid personal time off plus 12 paid holidays.
• Parental leave.
• Education reimbursement.