Principal Data Info Analyst

Epicor Software Corporation - Austin, TX

Full-time - Senior

Austin, TX

1,001-5,000 employees

Professional, Scientific, and Technical Services

About the position

The Principal Data Info Analyst at Epicor is a senior-level role focused on leveraging data and insights to enhance business processes and drive growth. This position involves taking ownership of key data initiatives that impact various functions across the organization, combining technical expertise with strategic thinking to shape the future of analytics at Epicor.

Responsibilities

• Building dashboards and analysis to provide actionable insights to key stakeholders.
• Defining and maintaining key KPI definitions utilized across all Epicor departments.
• Identifying complex problems, gathering requirements, and designing solutions that improve business performance.
• Documenting and validating business and technical requirements, while collaborating with cross-functional teams to prioritize features.
• Implementing process improvements to enhance efficiency in accounting and reporting processes.
• Analyzing features and contributing to designs from a customer-centric perspective.
• Taking leadership in projects, mentoring team members, and onboarding new analysts.
• Proactively analyzing data to address stakeholder inquiries and uncover performance improvement opportunities.

Requirements

• Bachelor's degree (or equivalent) in mathematics, computer science, economics, or statistics.
• At least 5 years of experience as a Data Analyst in the software industry.
• Advanced proficiency in SQL, Excel, and data visualization tools like Power BI or Tableau.
• Experience creating databases and enhancing data frameworks.
• Strong communication skills, with the ability to convey complex insights to both technical and non-technical audiences.
• Proven project management and prioritization skills.

Nice-to-haves

• Experience with CRM and ERP platforms like Salesforce or NetSuite.
• A proven ability to lead, train, and inspire team members while delivering high-impact solutions.
• A passion for identifying inefficiencies and implementing innovative process improvements.

Benefits

• Comprehensive health and wellness benefits designed to support your overall well-being.
• Opportunities for mentorship, continuing education, and focused career goal setting, with 25% of positions filled internally.
• Free LinkedIn Learning licenses for everyone, along with our Mentoring Program to boost your personal development.
• Geographically specific programs to balance the cost of education with the benefits of continued learning and personal development.
• Collaborate with a diverse team in an inclusive, global workplace that fosters innovation and celebrates partnership.
• Policies built on mutual trust and support, encouraging time off to rest, recharge, and reconnect.
• Comprehensive support for international relocations and permanent residency processes.