Principal Design, Partnership Activation

$170,000 - $240,000/Yr

NBC - New York, NY

Full-time - Senior

New York, NY

1,001-5,000 employees

Broadcasting and Content Providers

About the position

The Principal Design, Partnership Activation role at NBCUniversal focuses on enhancing the user experience (UX) for consumers engaging with the company's Direct-to-Consumer (DTC) portfolio. This position is responsible for leading design initiatives that improve subscription journeys, including sign-ups, purchases, and cancellations, while collaborating with various internal and external partners. The role emphasizes mentorship, strategic vision, and the delivery of high-quality, consumer-centric digital products.

Responsibilities

• Present vision, strategy, and data-informed design solutions to all audiences.
• Formulate and communicate ideas and plans to peers, leadership, and engineering contributors.
• Balance inputs from business, design, research, technology, and external partners.
• Create a network of cross-functional partners and build rapport and trust.
• Partner with Product Management, Engineering, and other internal partners to define the strategy & experience of consumer-facing products.
• Deliver end-to-end UX for high-value, consumer-centric digital products.
• Translate requirements to flows that leverage existing flows or establish new ones.
• Provide creative thought leadership and drive UX design solutions by combining industry best practices with personal expertise.
• Lead design thinking exercises for cross-functional ideation and concept exploration.
• Grow talent by providing creative direction and mentorship to designers.
• Maintain a critical eye and obsessive attention to detail.

Requirements

• 7+ years industry experience in UX/Product Design.
• A degree in design, computer science, or human factors.
• Experience in service design, including service blueprints and multi-touchpoint user journeys.
• Experience in commerce UX, particularly with rewards or loyalty programs.
• An online portfolio showcasing shipped and in-market products, demonstrating end-to-end design methodology.
• Advanced expertise with design tools like Adobe Creative Cloud, Sketch, and Figma.
• Demonstrated expertise in designing for web, mobile, and other application platforms.

Nice-to-haves

• Strong research and analysis skills using data and consumer insights.
• Mature communication and presentation skills for engaging with senior leaders.
• Resilience in a fast-paced, iterative, and collaborative environment.
• Robust prioritization skills for managing multiple projects.

Benefits

• 401(k)
• Dental insurance
• Health insurance
• Tuition reimbursement
• Vision insurance