Principal Digital Product Manager - PDP and Expertise

$127,600 - $204,100/Yr

REI - Seattle, WA

Full-time - Senior

Seattle, WA

Clothing, Clothing Accessories, Shoe, and Jewelry Retailers

About the position

The Principal Digital Product Manager at REI Co-op will lead the Product Detail Pages and expertise-focused digital experiences, driving the product vision and strategy to enhance customer experiences. This role involves collaboration with various stakeholders to solve complex customer problems and deliver impactful products in a fast-paced environment.

Responsibilities

• Solve the co-op's biggest and most complex customer problems, often spanning across divisions.
• Articulate a product vision and strategy, translating it into product team objectives.
• Inspire and align the organization behind the product vision and strategy.
• Collaborate fluently with design, engineering, and data science to implement experiments.
• Recognize dependencies, remove barriers, ensure smooth product delivery, and proactively communicate risks to stakeholders.
• Build strong, trusting relationships with key stakeholders to facilitate team success.
• Effectively communicate and align with multiple product teams, stakeholders, and executives to drive towards common goals.
• Develop qualitative and quantitative data insights from customer research, data analysis, and business analytics to help drive solutions.
• Advocate effectively for the customer's point of view during product ideation.
• Utilize and help improve product practices for the Co-op.

Requirements

• 10+ years' experience managing technical platforms or digital consumer products.
• 7+ years' experience as a Product Manager or equivalent combination of education and experience.
• 5+ years of experience designing and delivering products in an e-commerce environment.
• Experience working collaboratively with architects/engineers, data analysts, and UX designers.
• Proven track record of delivering impactful products in an agile environment.
• Proven ability to use a range of discovery tools and leverage data for informed product decisions.
• Technical fluency and ability to communicate user and business benefits for various technologies.
• Bachelor's degree or equivalent practical experience; MBA preferred.

Benefits

• Health insurance
• Employee discount
• Retirement plan