Principal Engineer - Sr. Site Reliability Engineer

$144,400 - $300,000/Yr

Wells Fargo - Phoenix, AZ

Full-time - Senior

Phoenix, AZ

Credit Intermediation and Related Activities

About the position

The Principal Engineer - Sr. Site Reliability Engineer at Wells Fargo is responsible for driving the adoption of Site Reliability Engineering (SRE) practices across various applications and business lines. This role involves solving complex problems through innovation, automating processes, and ensuring high availability of services. The engineer will collaborate with development teams, lead technical resolutions for incidents, and contribute to the overall technology transformation within the organization.

Responsibilities

• Instantiate Site Reliability Engineering and AIOPs capabilities at Wells Fargo Enterprise Functions Technology (EFT).
• Assist in training peer engineers and growing the SRE practice within EFT.
• Introduce and mature the adoption of enterprise capabilities and tools to improve availability in a multi-cloud ecosystem.
• Evolve AIOPS by introducing self-healing and autonomic capabilities to solve operational issues.
• Automate key SRE metrics and IT Service Operations processes.
• Share support responsibilities for critical applications and lead technical resolution of high priority incidents.
• Conduct blameless post mortems and root cause analysis to introduce continuous improvement.
• Collaborate with EFT application development teams to drive stability and SRE aligned capability.
• Act as an advisor to leadership on complex business and technical needs.
• Lead the strategy and resolution of unique challenges requiring in-depth evaluation.

Requirements

• 10+ years of Engineering experience or equivalent.
• 7+ years of Java, C#, Python or other object-oriented software engineering experience.
• 5+ years of experience performing engineering and support tasks on Linux/Unix and Windows Servers.
• 3+ years of experience with Cloud technologies.
• 3+ years of experience supporting enterprise-level complex applications in Production.
• 5+ years of designing and building complex observability solutions.
• 5+ years working with configuration and monitoring technologies such as Ansible, Grafana, Elastic, Splunk, Prometheus.
• Strong verbal, written, and interpersonal communication skills.

Nice-to-haves

• A Masters degree or higher in computer science or engineering.
• Experience with AI, Natural Language Processing, or Machine Learning Architecture.
• Experience with Agile Scrum and Kanban methodologies.

Benefits

• Health benefits
• 401(k) Plan
• Paid time off
• Disability benefits
• Life insurance, critical illness insurance, and accident insurance
• Parental leave
• Critical caregiving leave
• Discounts and savings
• Commuter benefits
• Tuition reimbursement
• Scholarships for dependent children
• Adoption reimbursement