Advanced Energy Industries - Sharon, MA

posted 15 days ago

Full-time - Mid Level
Remote - Sharon, MA
Computer and Electronic Product Manufacturing

About the position

The Field Applications Engineer (FAE) at Advanced Energy is a critical role focused on driving sales growth in the industrial and medical power supply segment. This position involves collaborating with sales, marketing, and design engineers to provide technical support and solutions to customers, ensuring successful adoption of Advanced Energy's power solutions. The FAE will engage with customers throughout the entire process, from presales to postproduction support, and will play a key role in product development by communicating customer needs and technical requirements.

Responsibilities

  • Support the adoption of Advanced Energy power solutions at all stages of the engagement process from presales activity to postproduction/installation support.
  • Provide AE solution recommendations, system architecture guidance, schematic review, and on-site customer qualification & debug support.
  • Develop engineering relationships with customers to identify and communicate technical requirements for new applications or customer needs.
  • Provide technology updates and product training to customers, sales, and distribution.
  • Act as a trusted customer advocate, earning respect from engineering leaders both internally and with the customer.
  • Influence sales strategy through technical perspective.

Requirements

  • Minimum of 10 years of power electronics design and/or applications experience.
  • BSEE degree.
  • Extensive knowledge of power electronics with the ability to qualify, test, modify, and debug power supplies in the lab as needed.
  • Basic knowledge of digital communication bus such as I2C bus and firmware reloading/rebooting experience.
  • Solid problem-solving methodology.
  • Charismatic communicator with the ability to advocate for customers and the company.

Nice-to-haves

  • A passionate and curious technologist with an ability to learn and adapt to industry trends.

Benefits

  • Medical - multiple medical plans available to choose from
  • Short and long-term disability and life insurance
  • Health savings and flexible spending accounts
  • Generous time off policy starting with 3 weeks of paid vacation, 7 days of paid sick time, and 12 paid holidays
  • 8 hours of paid volunteer time off
  • 8 weeks of paid parental leave for both Moms and Dads
  • Company matched 401(k)
  • Tuition reimbursement
  • Expanded mental health coverage and employee assistance programs
  • Voluntary benefits including critical illness, accident and hospital indemnity, pet insurance, identity theft, and legal assistance
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