Northrop Grumman - Melbourne, FL

posted 5 months ago

Full-time - Mid Level
Remote - Melbourne, FL
Computer and Electronic Product Manufacturing

About the position

At Northrop Grumman, our employees have incredible opportunities to work on revolutionary systems that impact people's lives around the world today, and for generations to come. Our pioneering and inventive spirit has enabled us to be at the forefront of many technological advancements in our nation's history - from the first flight across the Atlantic Ocean, to stealth bombers, to landing on the moon. We look for people who have bold new ideas, courage and a pioneering spirit to join forces to invent the future, and have fun along the way. Our culture thrives on intellectual curiosity, cognitive diversity and bringing your whole self to work - and we have an insatiable drive to do what others think is impossible. Our employees are not only part of history, they're making history. Northrop Grumman is seeking a motivated Linux Systems Administrator in the Melbourne, FL area ready to gain and apply enterprise-wide experience to ensure the security, reliability, and availability of multiple systems/platforms in support of our Nation's defense. The selected candidate will be required to work on-site, full-time at our Melbourne, FL campus. The individual will perform the following duties on a day-to-day basis in support of the program: Maintaining operations of multi-user Linux network services, providing technical support for Linux systems and associated networks, installing, troubleshooting, servicing, and repairing Linux servers and workstations, instructing and assisting users in the use of workstations and networks, installing, upgrading/patching, monitoring, problem resolution, and configuration management of systems, developing and documenting technical processes and procedures as needed, providing backup and recovery services; managing file systems and disk space; and managing virus protection on a routine basis. The role also involves investigating information, network, and communications needs of users, making recommendations regarding software and hardware purchases, coordinating actions with users, IT staff, server administrators, network engineers, and IT management, recommending and implementing system/process enhancements to improve performance and reliability of the system, reviewing trouble ticket queues to identify issues that need to be addressed, working through the ticket queue without intervening management direction (self-motivated), resolving tickets within established SLAs and raising issues that require management attention or involvement, establishing and maintaining high levels of customer satisfaction, participating in new installations, testing and special projects as needed, and exhibiting good communication skills, an energetic approach, and patience with customers. The position requires general frequent use and application of technical standards, principles, theories, concepts and techniques, demonstrating the skill and ability to perform moderately complex professional tasks, providing solutions to a variety of technical problems of increasing scope and complexity as assigned, and working under general supervision. The work is reviewed for soundness of technical judgment, overall adequacy and accuracy, and contributes to the completion of milestones associated with specific projects. Failure to achieve results or inadequate work product should be detected by supervisory oversight but may cause delay in program schedules and allocation of additional resources. The role primarily involves internal company contacts, with infrequent inter-organizational and outside customer contacts on routine matters. The position may require lifting equipment weighing up to 40 pounds and the ability to work after hours and weekends as needed. Note: Due to the classified nature of the work being performed, this position does not offer any virtual or telecommute working options. Applicants are encouraged to apply, only if they are willing to work on-site.

Responsibilities

  • Maintaining operations of multi-user Linux network services.
  • Providing technical support for Linux systems and associated networks.
  • Installing, troubleshooting, servicing, and repairing Linux servers and workstations.
  • Instructing and assisting users in the use of workstations and networks.
  • Installing, upgrading/patching, monitoring, problem resolution, and configuration management of systems.
  • Developing and documenting technical processes and procedures as needed.
  • Providing backup and recovery services; managing file systems and disk space; and managing virus protection on a routine basis.
  • Investigating information, network, and communications needs of users, and making recommendations regarding software and hardware purchases.
  • Coordinating actions with users, IT staff, server administrators, network engineers, and IT management.
  • Recommending and implementing system/process enhancements to improve performance and reliability of the system.
  • Reviewing trouble ticket queues to identify issues that need to be addressed.
  • Working through the ticket queue without intervening management direction (self-motivated).
  • Resolving tickets within established SLAs and raising issues that require management attention or involvement.
  • Establishing and maintaining high levels of customer satisfaction.
  • Participating in new installations, testing and special projects as needed.

Requirements

  • Associate's degree and 7 years of experience OR Bachelor's degree and 5 years of experience OR Master's degree and 3 years of experience; 9 years of experience may be considered in lieu of completed degree.
  • Current DOD 8570 IAT level II baseline certification (example: Security+ CE).
  • Current DoD Secret clearance with ability to obtain and maintain a DoD Top Secret clearance as a condition of continued employment.
  • Ability to obtain, and maintain, access to Special Programs as a condition of continued employment.
  • Experience with Linux OS.

Nice-to-haves

  • Bachelor of Science or other technical based degree.
  • DoD Top Secret clearance.
  • Experience operating under and managing systems within NISPOM Chapter 8, DCID 6/3-ICD 503, RMF, STIG, JAFAN, or JSIG information system environments.
  • Experience installing, configuring, and maintaining computer hardware in a networked enterprise environment.
  • Linux/Windows Server management experience.
  • Networking experience, including subnets, routing and VLANs; Cisco experience and/or certification.
  • Solid understanding of Enterprise-level storage concepts.
  • Windows Active Directory, LDAP, VMWare, and knowledge of SAN storage systems.
  • Linux Operating System experience and/or certification for current versions.
  • VMWare (current version) experience.
  • Red Hat Satellite Server, Ansible experience.
  • Familiarity of enterprise backup solutions and disaster recovery methodologies.

Benefits

  • Health insurance coverage
  • Life and disability insurance
  • Savings plan
  • Company paid holidays
  • Paid time off (PTO) for vacation and/or personal business
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