Principal Localization Engineer

Lilt - Washington, DC

Full-time - Principal

Remote - Washington, DC

Publishing Industries

About the position

The Principal Localization Engineer at LILT is a key role focused on post-sales engineering for enterprise and mid-market customers utilizing AI technology for multilingual content. This position requires a blend of technical expertise, customer-facing experience, and the ability to manage multiple priorities, ensuring seamless customer experiences and successful implementation of LILT's solutions. The role involves collaboration with various teams to enhance customer satisfaction and drive the effective use of LILT's technology.

Responsibilities

• Debug, resolve, or escalate issues related to LILT’s Connector stack, file filters, and the Okapi Framework.
• Assist with resolving customer pre- and post-processing challenges, including localization file prep.
• Collaborate with production teams to implement technology-enabled workflows and set up LILT Connectors and file filters.
• Continuously improve and suggest improvements to internal and customer localization engineering processes.
• Document customer configurations and playbooks for common operating procedures.
• Facilitate a feedback loop between customer needs and the engineering team.
• Collaborate with colleagues across the company as the point-of-contact for the localization engineering team.
• Meet Service Level Agreements (SLAs) and Key Performance Indicators (KPIs) for customer engineering tasks.

Requirements

• At least 3+ years of experience in a localization-engineering role.
• Understanding of XLIFF, TMX, TBX, and SRX formats (purpose, structure, specifications).
• Familiarity with key localization terms (source, target, translation unit, etc.).
• Knowledge of localization (l10n) and internationalization (i18n) best practices.
• Knowledge of common file formats (JSON, XML, HTML, CSV, PO, YAML, STRINGS, RESX, PROPERTIES) including syntax and escaping.
• Exposure to translation tools (TMX editors, alignment software, diffing software, OCR software).
• Proficiency in RegEx for text processing tasks (pattern matching, extraction, manipulation).
• Understanding of encoding standards and character sets.
• Familiarity with Okapi Framework (Rainbow, components, concepts).
• Knowledge of localization platforms/technologies (CAT, TMS, TM, MT, LMS, CMS, LLM).
• Coding skills (Python for scripting, Java for Okapi Framework).
• Understanding of software development principles and APIs.
• Familiarity with version control systems (Git).
• Excellent communication and interpersonal skills.
• Problem-solving skills and ability to analyze issues.

Benefits

• At market salary, meaningful equity, 401(k) matching, and flexible time off plus company holidays.
• Medical coverage including dental and vision insurance, FSA/DFSA, HSA, and Commuter benefits.
• Basic life insurance, short-term disability, and long-term disability coverage.
• Paid parental leave after 6 months.
• Monthly lifestyle benefit stipend via the Fringe platform.