Principal Network SRE

$128,310 - $171,080/Yr

Lumen Technologies Pierre, SD - Pierre, SD

Full-time - Principal

Remote - Pierre, SD

About the position

The Principal Network SRE at Lumen is responsible for leading and driving the daily activities of the team, mentoring team members, and managing the implementation of Lumen's Network as a Service (NaaS). This role involves providing technical direction, resolving systemic issues, and ensuring production readiness across various network topologies and applications. The Principal SRE will also develop tools for automation and support, ensuring efficient operations and continuous monitoring of services.

Responsibilities

• Lead team's daily activities, partner collaboration, production readiness program
• Curation and implementation of a production readiness program to create consistent and repeatable processes for onboarding and managing systems components.
• Mentor/guide/coach others in their technical skillsets and career development
• Subject Matter Expert for network automation platform applications, services, and hosting environments.
• Collaborative development and driving of new tools, utilities, and capabilities to improve support processes and efficiency.
• Ensure applications/services are always running effectively, including continuous monitoring and alerting.
• Lean in on automation of deployment pipelines (CI/CD), infrastructure provisioning, and scaling.
• Proactive incident management - investigation and resolution of service outages and unplanned downtime.
• Participates/leads blameless retrospectives after incidents to analyze what went wrong and implement fixes.
• Documentation for KB/KT/FAQ about the environments.
• Documentation of standardized operational workflows to ensure adherence to requirements and dissemination best practices.
• Coach and mentor others in the business processes implemented in the team's applications, services, and workflows.
• Effectively manage and deliver multiple initiatives in parallel while maintaining ownership of key areas of responsibility.
• Indirectly influence the work of others to drive production readiness and operationalization of system and service components.
• Effectively estimate the time it will take to perform tasks and deliver or influence the work to be completed within those timeframes.

Requirements

• Bachelor's or master's degree or equivalent experience
• 12+ years of related experience in software development, systems engineering, and/or networking
• 3-5 years previously demonstrated leadership experience
• Network skills are REQUIRED, previous network architecture/engineering/operations preferred
• Strong understanding of network technologies including Internet, Ethernet, IPVPN, Edge Compute, and Optical transport
• Strong Layer 2 knowledge of ethernet switching equipment and switching architectures
• Working level experience with protocols and standards used on Lumen's networks such as BGP, IS-IS, MPLS, BFD, LLDP, RPKI, BMP
• Strong understanding of Ansible, Python, and/or other common technologies used in network automation
• Working knowledge of asynchronous programming concepts and distributed systems design
• Source code repositories and continuous integration and delivery practices
• Zero downtime deployment strategies
• High Availability and Multi-Region architectures
• OpenAPI, Swagger, and other API standards
• Distributed Systems Management

Nice-to-haves

• Strong listening and communication skills
• Strong coaching and mentorship capabilities

Benefits

• Health insurance
• Life insurance
• Voluntary lifestyle benefits
• Comprehensive benefits package enhancing physical, mental, emotional, and financial wellbeing