Ugi Utilities - Denver, CO
posted 4 months ago
About the position
At UGI Utilities, Inc., we are dedicated to providing a superior range of energy products and services to our customers in a safe and affordable manner. As our energy needs evolve, UGI will be there to ensure safe and reliable service that brings warmth and comfort to our 750,000 customers across 45 counties in Pennsylvania and 1 county in Maryland. We strive to reflect the communities we serve by attracting and retaining top talent while maintaining a diverse workforce that embraces our culture of safety, service, and integrity. As an employee of UGI Utilities, you can expect a competitive total compensation plan and comprehensive benefits. Employees work in a collaborative environment, have upward mobility opportunities, and enjoy a true work-life balance. UGI is committed to acting in a sustainable and socially responsible manner to minimize our impact on the environment and to enrich the lives of our customers, communities, and employees. In this role, you will provide ongoing business support for the procurement and invoice to pay process and associated ERP solution functionality for the Natural Gas Division. You will evaluate requests for changes and enhancements, define the impact on the solution, document requirements, and work with technical and project management resources to define the scope, time, and cost estimate to execute solution enhancements. You will lead requirements prioritization reviews and release planning for upgrades and change requests in the ERP solution. Additionally, you will work with business and IT to capture opportunities to enhance and innovate existing functionality while staying abreast of the SAP solution roadmap and proactively planning and working with IT to execute changes based on the impacts to UGI's implementation.
Responsibilities
- Provide ongoing business support of existing functionality in the integrated SAP solutions suite.
- Anticipate issues and risks, and work with technical teams to prevent or mitigate production problems.
- Receive and review reported incidents and change requests from the business and technical teams.
- Work with business SMEs and IT resources to diagnose and resolve incidents and problems.
- Help document root cause analysis of problems.
- Support process and change management activities related to ERP and the procure to pay process.
- Execute administration tasks.
- Work with business functions to identify opportunities for training reinforcement.
- Identify opportunities to improve solution usability.
- Lead the definition of solution roadmap for the procure to pay workstream.
- Work collaboratively with business, EBT, and IT resources to analyze and submit change requests/functionality enhancements for prioritization considerations.
- Research and stay current on SAP S/4 roadmap and other solutions planned or deployed at UGI to assess the impact on the AP processes, procurement, and DOA procedures and solution.
- Define and execute plans to address the identified impacts.
- Monitor key data related to the procurement and accounts payable processes to assess quality and define and execute plans to improve the quality of data and the use of the solution.
- Develop use cases for testing, support the development of test scripts for functionality and regression testing, and execute test plans as part of defect resolution, enhancements, and quarterly releases, project execution, and regression testing related to system patching and upgrading.
- Work with Master Data Governance in updating business data definitions and data governance.
- Monitor tool utilization and investigate no usage, unexpected usage, or incorrect use of functionality.
- Define new and changes reporting, and work with Master Data, BI, and others as needed to implement changes in reports and dashboards.
- Define and monitor key process performance and data quality metrics; interpret and represent these metrics in a way that may be effectively consumed by business leaders; and develop proposals for improvement.
- Work with the EBT Solution Training team to develop and update training materials and communication about new solution releases.
Requirements
- Bachelor's degree in a business or computer-related field, or equivalent work experience preferred.
- At least 8 years' experience in IT, Accounting/Finance, or other related experience; and at least two (2) years of experience in Accounts Payable or Procurement.
- Experience in SAP ERP and Vendor Invoice Management desired.
- Depth or breadth of expertise in the UGI general accounting and procurement procedures.
- Deep understanding of the UGI procurement and AP processes and procedures.
- Working knowledge of SAP ERP functionality.
- Ability to facilitate discussions, bridge technical and business discussions, and develop work plans.
- Organized and detail-oriented.
- Excellent verbal, written, analytical, and interpersonal skills.
- Results-oriented.
- Strong business analysis and documentation skills.
- Working knowledge of IT processes and procedures.
Nice-to-haves
- ITIL Foundations certification
- IIBA Business Analyst Certification or equivalent.
Benefits
- Medical, prescription, dental, vision, life insurance, disability plans
- 401(k) matched savings plan
- Paid vacation
- Company stock purchase program
- Wellness programs
- Tuition reimbursement
- Paid parental leave
- Paid volunteer time
- Adoption assistance
