Principal Product Designer - ArcGIS Online and ArcGIS Enterprise

$118,976 - $196,872/Yr

Esri - Redlands, CA

Full-time - Senior

Redlands, CA

Professional, Scientific, and Technical Services

About the position

As a Principal Product Designer, you will shape the future of ArcGIS Online and ArcGIS Enterprise, focusing on enhancing mapping, analysis, and collaboration capabilities for organizations globally. You will collaborate with talented designers and product development teams to create and validate innovative designs that extend the reach of GIS content, impacting thousands of users.

Responsibilities

• Work closely with developers, product managers, and cross-functional teams to design end-to-end user experiences using participatory techniques.
• Coordinate with stakeholders to identify requirements and specifications for new and existing features.
• Develop personas, user journeys, information architecture diagrams, wireframes, visual designs, and prototypes to guide product development.
• Utilize usability testing, surveys, and customer interviews to identify enhancements to product designs.
• Create and present comprehensive design solutions addressing business, brand, and user requirements through wireframes and prototypes.
• Advocate for user-centered design principles and conduct peer reviews, gather usability feedback, and assess implementations of designs.
• Communicate conceptual ideas, design rationale, and user-centered design processes to cross-functional team members.
• Provide mentorship and guidance to junior designers.

Requirements

• 8+ years in product design for enterprise SaaS, web-based applications, or similar contexts.
• Proficient in utilizing Figma and Figma UI Kits, adhering to established pattern libraries and frameworks.
• Demonstrated proficiency in accessibility standards (WCAG 2.0/Section 508 Compliance) and collaboration with developers to resolve accessibility challenges.
• Strong self-ownership and initiative in driving impactful outcomes for the product and team.
• Strong written and verbal communication skills.
• Collaborative, data-driven approach with empathy, fostering effective teamwork through shared goals and mutual respect.
• An online portfolio demonstrating design abilities and a strong understanding of client objectives.
• Bachelor's in human factors, HCI, graphic design, or a related field.

Nice-to-haves

• Master's in human factors, HCI, graphic design, or related field.

Benefits

• Medical, dental, and vision insurance for employees and their families.
• 401(k) and profit-sharing programs.
• Minimum accrual of 80 hours of vacation leave.
• Twelve paid holidays throughout the calendar year.
• Opportunities for personal and professional growth.