Principal Product Designer, eCommerce

$115,400 - $208,100/Yr

Designx Community - Herndon, VA

Full-time - Senior

Herndon, VA

About the position

The Principal Product Designer for eCommerce at T-Mobile will lead the re-imagination and redesign of digital products across the enterprise. This role is pivotal in setting the product vision, designing new features, and enhancing existing ones while establishing scalable UX/UI patterns for both App and Web. The successful candidate will guide user-centered design activities and collaborate closely with business and product leaders to create innovative solutions that delight customers.

Responsibilities

• Drive the UX Roadmap and strategy framework in partnership with key leaders and other Principal Designers.
• Act as an evangelist for design thinking, demonstrating how design empowers better digital products.
• Lead a design and user experience team in creating enterprise applications, design frameworks, and scalable interface assets.
• Collaborate with Engineering leaders to identify tech possibilities and constraints.
• Partner with Engineering to create opportunities for tech capabilities that enhance customer experience.
• Provide constructive feedback on peer user experience design reviews.
• Create high-level UX assets such as workflows, customer journey maps, and prototypes.
• Solve complex customer experiences while building usable interfaces.
• Collaborate with Researchers and other Principal designers to maintain consistency across the digital ecosystem.
• Analyze research data to understand customer pain points and identify business opportunities.
• Influence leadership by providing design recommendations backed by customer-centric data.
• Guide, mentor, and inspire other designers in the team.
• Work independently on projects with direction from Design Manager and Product Manager.
• Create an environment that fosters collaboration and embraces challenges.

Requirements

• Bachelor's Degree in human-centered design, computer science, research, or related work experience in eCommerce.
• 7+ years of experience in user experience, digital strategy, or product management.
• 5+ years' experience working with Figma.
• Demonstrated ability to lead complex projects with cross-functional teams.
• Outstanding interpersonal, communication, presentation, data analysis, and storytelling skills.
• Excellent collaboration and communication skills.
• High level of executive accountability, initiative, and flexibility.

Nice-to-haves

• Experience with design of AI-enabled features and interaction.

Benefits

• Competitive base salary and compensation package.
• Annual stock grant and employee stock purchase plan.
• 401(k) with wealth-building opportunities.
• Access to free, year-round money coaches.
• Annual bonus or periodic sales incentive based on role.