Intuit - San Diego, CA

posted 6 months ago

Full-time - Principal
San Diego, CA
10,001+ employees
Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services

About the position

Join Intuit's Consumer Group design team and help create impactful end-to-end experiences for millions of customers. In this role, you will be instrumental in crafting the design strategy and execution of finance products aimed at helping small business customers grow and thrive. You will work across functions, teams, and business units to create intuitive and scalable tax platform experiences. This position is situated in a fast-paced, agile, and collaborative environment where we are dedicated to shipping new-to-Intuit experiences. Your contributions will directly influence the design and functionality of products that are essential for our customers' financial well-being. As a Principal Product Designer, you will drive and deliver design strategies, frameworks, principles, and designs on a broad range of projects to accelerate large initiatives and align stakeholders across different teams and business units. You will work on scalable platform solutions with velocity and rigor, leveraging and contributing to our Intuit design system while innovating using new and existing tech capabilities. Your role will involve leading the delivery of high-level frameworks for understanding the problem space, detailed design specs for end-to-end initiatives, and ideal state prototypes. You will bring a bold vision and design strategy to life across multiple areas in the ecosystem, connecting the dots across various strategies and initiatives to maximize impact. Your strategic thinking will be crucial in designing and delivering innovative end-to-end user experiences that balance user needs, business goals, and technological realities across web and mobile platforms. Operating with autonomy, you will drive design in partnership with many stakeholders across Design, Development, Product Management, Data/Analytics, and Service Design. As a masterful storyteller, you will influence a broad audience by visualizing ideas and concepts for internal leaders, partners, and customers, using your facilitative leadership skills to achieve the best outcomes for stakeholders, inspiring others to learn from you and collaborate with you.

Responsibilities

  • Drives and delivers design strategies, frameworks, principles, and designs on a broad range of projects to accelerate large initiatives and align stakeholders across different teams and business units.
  • Works on scalable platform solutions with velocity and rigor by leveraging and contributing to our Intuit design system and innovating using new and existing tech capabilities.
  • Leads delivery of high-level frameworks for understanding the problem space, detailed design specs for E2E initiatives, and ideal state prototypes.
  • Brings a bold vision and design strategy to life across multiple areas in the ecosystem, connecting the dots across multiple strategies and initiatives to make the largest impact.
  • Applies strategic thinking to design and deliver innovative end-to-end user experiences that optimize among user needs, business goals, and technological realities across web & mobile platforms.
  • Operates with autonomy and drives design in partnership with many stakeholders across Design, Development, Product Management, Data/Analytics, Service Design.
  • Uses facilitative leadership skills to drive to the best outcome for stakeholders, resulting in others learning from you, and inspiring others to want to work with you.

Requirements

  • 8+ years of product design experience with strong visual and interaction skills.
  • Expert knowledge and experience with driving and applying user-centered design processes while working collaboratively with customers, along with cross-functional teams including engineering, product management, and user research.
  • Deep knowledge of user experience methods, innovation, ideation, storytelling, prototyping, design frameworks, concept visualization, problem-framing skills and design principles.
  • Proven track record in setting a vision for great customer experiences, inspiring others to get behind the vision, and ultimately delivering products and services that are known for their delightful experience and ease of use.
  • Exemplary ability to build positive, collaborative relationships across teams/groups/functions through facilitative leadership to deliver great results and to 'raise the bar' continually as an effective leader of positive change.
  • Organized, self-directed, efficient and able to manage multiple and complex projects in a timely manner.
  • A passion for creating products that resonate on an emotional level.
  • Strong online portfolio available for viewing.
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