Principal Product Manager - AI/ML Platform

$213,000 - $332,950/Yr

Visa - Foster City, CA

Full-time - Senior

Hybrid - Foster City, CA

Credit Intermediation and Related Activities

About the position

The Principal Product Manager for the AI/ML Platform at Visa will lead the development and management of the AI as a Service (AIaS) portfolio, focusing on creating scalable and responsible AI and ML products. This role involves collaborating with cross-functional teams to drive product strategy, roadmap, and execution, ensuring alignment with organizational goals and market needs. The position is critical in enhancing Visa's AI/ML capabilities, which are essential for fraud prevention and generating significant revenue within the payments ecosystem.

Responsibilities

• Drive the development of the AIML platform to support value-added services portfolios.
• Play an instrumental role in the A2A portfolio of products by providing thought leadership in overall strategy, design, execution, and launch of model products.
• Accountable for the end-to-end implementation of the AIML stack both on-prem and in a multi-cloud environment.
• Partner with technology architects on cloud solutions to provide best-in-class performance, availability, and scalability.
• Identify trends, competitive landscape, market, and client needs to shape the product roadmap and align strategic goals.
• Build and own the platform roadmap, product positioning, market differentiation, value proposition, and benefits.
• Define comprehensive and precise product requirements for key features that meet client and market needs.
• Drive collaboration and in-depth understanding of product and model requirements with cross-functional teams.
• Define acceptance criteria for requirements and lead AI design and technology discussions.
• Define and monitor key platform success metrics, SLAs, and operational targets.
• Lead non-technical and functional elements critical to product success, such as model risk management and model onboarding experience.
• Collaborate with cross-functional teams to finalize requirements and establish a clear path to delivery for various use cases.
• Identify significant opportunities for building applications on the AIML Platform and drive use case assessment.
• Lead with vision, identifying new technologies for adoption and being the lead PM voice for interactions with public cloud providers.
• Conceptualize, develop, and launch new products and experiences at the intersection of payments and technology in the AI space.

Requirements

• 12 or more years of work experience with a Bachelor's Degree or at least 10 years of work experience with an Advanced degree, or a minimum of 5 years of work experience with a PhD.
• Strong understanding of AI and Machine Learning concepts, with an emphasis on AI models in batch and real-time environments.
• Strong experience in data science, deep learning models, cloud computing, and experience with big data and broader AI/ML tools, platforms, and technologies.
• Relevant experience with the AI/ML cloud stack and architecting large enterprise systems.
• Proficiency with software development methodologies such as Agile and experience working with Scrum teams and matrix organizations.
• Strong problem solver, with exposure to and knowledge of industry-standard AI and ML technologies.

Nice-to-haves

• 15 or more years of experience with a Bachelor's Degree or 12 years of experience with an Advanced Degree, PhD with 9+ years of experience.
• Modeling experience in the card industry or financial service company using for fraud, credit risk, payments is a plus.
• Working knowledge of Agile tools such as Confluence Wiki, Tableau, and JIRA is strongly preferred.

Benefits

• Medical
• Dental
• Vision
• 401(k)
• FSA/HSA
• Life Insurance
• Paid Time Off
• Wellness Program