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Principal Product Manager, Hardware & Supply Chain
Toast - Boston, MA
posted 2 months ago
About the position
The Principal Product Manager for Hardware & Supply Chain at Toast is a strategically critical role responsible for leading a team to develop and implement the product roadmap for hardware supply chain systems. This position focuses on driving value for internal teams and customers by managing project priorities, facilitating cross-functional collaboration, and ensuring effective execution of product initiatives. The role requires deep engagement with business partners and a strong understanding of system design and supply chain processes.
Responsibilities
- Own the development and implementation of the Product roadmap for Toast's Hardware Supply Chain.
- Maintain, document and manage the project funnel, driving the prioritization process for operational/system improvements and strategic initiatives for 3 separate functional streams.
- Drive partnership between multiple technical teams and functional business owners across Supply Chain, Finance, Accounting, and Customer Success Operations.
- Create proper documentation for current and future state system flows, business requirements, and decisions, in partnership with business SMEs, Architects, and development teams.
- Responsible for product execution, including measurement and documentation of business results achieved through solution implementation.
- Develop and facilitate timely decision-making across a broad network of stakeholders, delivery partners, and operational teams.
Requirements
- Bachelor's degree in computer science, engineering, supply chain, or a related field.
- 6+ years of professional Product Management/Business Analyst experience, or focus in system implementation and transformation.
- Mastery of systems analysis, including root cause analysis and other process modeling and systems design methodologies.
- Experience with implementation and enhancements of Supply Chain Systems.
- Effective influence and negotiation skills; ability to form and build relationships with key stakeholders.
- Proficient in SQL tools and cloud product management tools (Jira, Confluence, LucidCharts, Miro).
Benefits
- Competitive compensation and benefits programs
- Flexible work arrangements
- Health and wellness programs
- Diversity, Equity, and Inclusion initiatives
- Professional development opportunities
