Principal Product Manager - Intuit Assist (AI)

Intuit - San Diego, CA

Full-time - Senior

San Diego, CA

1,001-5,000 employees

Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services

About the position

The Principal Product Manager for Intuit Assist is responsible for leading the development and implementation of AI-driven solutions that enhance the end-to-end experience for experts within Intuit's Expert Network. This role focuses on revolutionizing product support and service revenue through innovative AI technologies, ensuring seamless integration of human and technological resources. The ideal candidate will have a strong background in product management, particularly in AI solutions, and will work collaboratively with cross-functional teams to drive growth and efficiency across Intuit's products.

Responsibilities

• Conceptualize and spearhead opportunities to deploy Intuit Assist and AI capabilities at key touch points of the expert journey.
• Translate opportunities into a roadmap of strategies and tactics, providing clear prioritization and driving alignment across stakeholders.
• Create clear requirements that inspire cross-functional partners to develop exceptional user experiences.
• Iterate post-feature release to maximize expert adoption and continuously seek feedback from users.
• Utilize structured problem-solving approaches, including data analysis, to identify trends and recommend improvements.
• Stay updated on industry trends and best practices related to AI integration in network operations.

Requirements

• Minimum of 8 years of experience in product management and/or implementing AI solutions.
• Proven track record of collaborating with customers and partners to identify opportunities and develop strategies.
• Strong analytical skills with a structured, data-backed approach to decision-making.
• Ability to inspire and lead high-performing teams.
• Excellent collaboration and communication skills, with experience influencing across organizations.
• Demonstrable technical depth in SaaS software development, including familiarity with code and architecture discussions.
• Experience with Agile development methodologies.
• Undergraduate degree required; computer science preferred; MBA is a plus.

Nice-to-haves

• AI/ML expertise or experience is a plus.