Amazon - Sunnyvale, CA
posted about 2 months ago
The Alexa Customer Journeys team is seeking a Principal Product Manager - Technical who is passionate about integrating Generative AI into the daily lives of customers. This role is pivotal in driving the development of identity solutions that enhance customer experiences across various use cases. The ideal candidate will possess a blend of technical expertise and the ability to influence cross-functional teams, ensuring that the solutions developed are not only innovative but also scalable and effective. The team is dedicated to providing personalized assistance to every Alexa customer, focusing on creating a seamless blend of hardware and software experiences that are both engaging and efficient. In this role, you will be responsible for defining a clear vision and strategy amidst ambiguity, ensuring that customer needs are met through thorough research and analysis. You will collaborate closely with engineering, applied science, and UX/design teams to push the boundaries of what is possible with Generative AI. Your efforts will be directed towards driving product adoption and engagement, ensuring that the solutions developed resonate with customers and enhance their interactions with Alexa. As a Principal Product Manager, you will engage deeply with various teams, including science and engineering, to deliver high-quality customer experiences. You will be responsible for updating senior leadership on progress and ensuring that the team remains aligned with the overarching goals of the organization. This position requires a proactive approach to problem-solving and a commitment to maintaining a high standard of excellence in all deliverables. The work environment is fast-paced and dynamic, requiring adaptability and a focus on continuous improvement.