Principal Product Manager - Technical (Remote)

$151,000 - $226,400/Yr

TE Connectivity - Berwyn, PA

Full-time - Senior

Remote - Berwyn, PA

1,001-5,000 employees

Computer and Electronic Product Manufacturing

About the position

The Principal Product Manager - Technical will lead the development and enhancement of online self-service tools at TE Connectivity. This role focuses on driving the vision, strategy, and execution of complex self-service solutions to improve customer experience. The ideal candidate will leverage their expertise in digital product management, user experience, and cross-functional collaboration to create intuitive and efficient online tools.

Responsibilities

• Develop a comprehensive roadmap for self-service online tools aligned with strategic priorities, market trends, and customer needs.
• Lead the end-to-end product lifecycle, from ideation to launch and iteration, collaborating with cross-functional teams.
• Conduct in-depth user research, gather feedback, and analyze user behavior to identify pain points and opportunities for improvement.
• Partner with UX experts to ensure self-service functionalities are intuitive and user-friendly.
• Define and prioritize features based on impact, feasibility, and user value.
• Utilize agile methodologies to guide the product development process and manage the product backlog.
• Collaborate with design, development, and quality assurance teams to ensure successful implementation of features.
• Develop test plans and coordinate testing efforts to ensure product readiness and quality assurance.
• Establish key performance indicators (KPIs) and utilize data-driven insights for continuous optimization.
• Communicate project updates and product strategies to stakeholders and internal teams.
• Provide coaching and feedback to grow the product manager team.

Requirements

• 8+ years of experience in digital product management, preferably with self-service features.
• BA/BS degree in Business, Marketing, Internet Technology, or a related field.
• Strong analytical and problem-solving skills with data-driven decision-making capabilities.
• Experience working directly with engineers on product enhancements.
• Experience in an Agile/Scrum environment and familiarity with Jira or equivalent tools.
• Excellent communication skills, both written and verbal.
• Ability to thrive in a matrix environment with cross-functional collaboration.

Nice-to-haves

• Experience in B2B and Manufacturing Industry.
• Passion for building technology that enhances customer experiences.

Benefits

• 401(k)
• Disability insurance
• Employee stock purchase plan
• Health insurance
• Life insurance
• Paid time off