Amazon - Sunnyvale, CA

posted 2 months ago

Full-time - Senior
Sunnyvale, CA
Sporting Goods, Hobby, Musical Instrument, Book, and Miscellaneous Retailers

About the position

As a Principal Product Manager-Technical in Amazon's Consumer Robotics group, you will play a pivotal role in shaping the future of robotics technology. This position involves creating and driving the product strategy, vision, and roadmap for your designated areas, with significant ownership over critical features, technology development, and the overall customer experience. You will be at the forefront of innovation, working on products like Astro, Amazon's first household robot that utilizes AI and Intelligent Motion to interact seamlessly with users and their environments. Your responsibilities will encompass managing the entire product life cycle from inception through launch and eventual end-of-life, ensuring that each phase aligns with customer needs and market demands. In this cross-functional role, you will collaborate closely with engineering, design, marketing, user research, finance, and executive teams to envision, develop, and launch innovative products and services. A successful candidate will be both creative and highly analytical, capable of synthesizing a variety of technologies and capabilities into products that resonate with customers. You will be expected to advocate passionately for the customer, conducting ongoing research to understand their needs and prioritizing requirements accordingly. Your ability to inspire the team with a compelling product vision will be crucial in bringing that vision to life. You will also be responsible for writing requirements documents, defining use cases and customer experiences, and owning the business metrics and KPIs for your features, products, and services. Driving product launches will require you to work with public relations, marketing, executives, and other product management team members to ensure successful market entry. As the product expert, you will assist marketing with press briefings, industry talks, and white papers, showcasing your deep understanding of the product and its market potential. This role demands a blend of technical expertise, customer obsession, and strategic thinking to navigate the complexities of developing first-generation consumer and commercial products in a rapidly evolving field.

Responsibilities

  • Manage the entire product life cycle from inception through launch and to end of life.
  • Drive the development of the strategy, business plan, and roadmap for your product areas.
  • Be a passionate advocate for the customer; understand and articulate customer needs, conduct ongoing customer research, leverage internal knowledge and expertise, and prioritize requirements.
  • Inspire the team with the product vision, and work cross-functionally to bring that vision to life.
  • Write requirements documents, define use cases and customer experiences, and own the business metrics and KPIs for your features, products, and services.
  • Drive product launches, including working with public relations, marketing, executives, and other product management team members.
  • Serve as the product expert, assisting marketing with press briefing, industry talks, and white papers.

Requirements

  • 10+ years of product or program management, product marketing, business development or technology experience.
  • Bachelor's degree in a relevant field.
  • Experience with feature delivery and tradeoffs of a product.
  • Experience owning/driving roadmap strategy and definition.
  • Experience with end-to-end product delivery.
  • Experience contributing to engineering discussions around technology decisions and strategy related to a product.
  • MBA and/or post-graduate engineering/science degree.
  • Experience developing and launching first-generation B2C and/or B2B/B2B2C products and services; comfortable with ambiguity and nascent markets.
  • Familiarity or experience with robotic mobility and/or manipulation, autonomous systems, computer vision, actuators, sensors, and/or machine learning/AI.
  • Experience analyzing robotic applications and specifying hardware, software, and customer experience requirements.
  • Exceptional written, verbal, and presentation skills; demonstrated ability to influence others and manage multiple, competing priorities simultaneously.
  • Proven analytical and quantitative skills; ability to use hard data and metrics to back up assumptions and develop business cases.

Nice-to-haves

  • Experience with rapid prototyping and other creative mechanisms to gather direct customer feedback throughout the product development process.
  • Passion for customer experiences and diving deep into highly technical topics with engineers and scientists.

Benefits

  • Full range of medical, financial, and/or other benefits.
  • Equity and sign-on payments may be provided as part of a total compensation package.
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