Principal Product Manager

ZocDoc - New York City, NY

Full-time - Senior

Hybrid - New York City, NY

Professional, Scientific, and Technical Services

About the position

As a Principal Product Manager for Zocdoc, you will play a critical role in revolutionizing healthcare by shaping product strategies that meet the needs of both providers and patients. You'll collaborate with cross-functional teams, including Sales, Data, Ops, Engineering, Design, and Product Marketing, to bring innovative features to market, driving Zocdoc's mission forward. Your leadership and strategic vision will directly contribute to the value we deliver to our clients and the overall improvement of the healthcare experience.

Responsibilities

• Refining and communicating a vision for how features drive better outcomes and deliver value beyond the core marketplace
• Building a deep understanding of user needs, pain points, and goals through research and collaboration with cross-functional teams
• Creating detailed product requirements and user stories that turn strategic goals into actionable tasks for Engineering and Design teams
• Regularly presenting product updates, roadmaps, and performance metrics to senior leadership, providing data-driven recommendations for future initiatives
• Building strong relationships with Sales and Operations teams to support and enhance complex operational processes
• Rolling up your sleeves and get work done, with deep complexity, and at scale

Requirements

• 7 - 10+ years of progressive experience in product management, ideally with a mix of experience in both early and late-stage product environments
• Strong structured thinking and product orientation, with the ability to synthesize data into actionable insights
• An ability to break down and explain complex technical concepts to business end users
• Exceptional communication and storytelling abilities, capable of conveying complex concepts with clarity and impact to both technical and non-technical audiences
• A proactive, action-oriented mindset coupled with a willingness to dive into the details, ensuring that strategic visions are grounded in executable realities
• Extensive expertise in analytical problem-solving, with a meticulous eye for detail and a passion for data-driven decision-making
• Proficiency in Microsoft Excel and PowerPoint, with added expertise in SQL, Redshift, Amplitude, Looker, and Salesforce being highly desirable

Benefits

• Flexible, hybrid work environment
• Unlimited PTO
• 100% paid employee health benefit options
• Employer funded 401(k) match
• Corporate wellness programs with Headspace and Peloton
• Sabbatical leave (for employees with 5+ years of service)
• Competitive parental leave
• Cell phone reimbursement
• In office perks including catered lunch everyday along with snacks
• Commuter Benefits
• Convenient Soho location