Principal Product Owner Compensation/HR/Benefits (Human Resources)

$85,500 - $119,500/Yr

Discover Financial Services - Deerfield, IL

Full-time - Senior

Remote - Deerfield, IL

5,001-10,000 employees

Credit Intermediation and Related Activities

About the position

Discover Financial Services is seeking a Principal Product Owner to join the HR Technology team. This role is pivotal in partnering with Human Resources, Compensation, and Benefits business leaders to ensure that product outcomes align with stakeholder requests while effectively managing the change impacts of deliverables across various business processes. The Principal Product Owner will leverage a comprehensive understanding of HR, Compensation, and Benefits functions, including financial, marketing, compliance, legal, and technical constraints, to deliver viable solutions. This position requires active management of risks and customer-impacting issues on a day-to-day basis, escalating them to the management team as necessary. In this role, the Principal Product Owner will lead the prioritization of business requests by collaborating with key stakeholders to ensure that initiatives related to Workday and ServiceNow are properly resourced and planned. The individual will utilize insights, feedback, financial data, compliance, and risk assessments to define essential product features and develop product roadmaps in partnership with business leaders and the HR Technology configuration team. The role also involves creating critical product documentation, capturing high-level business requirements, and defining non-functional requirements to achieve necessary product metrics. The Principal Product Owner will own the definition of the Minimum Viable Product (MVP) and features/user stories for the product delivery roadmap, aligning with the Objectives and Key Results (OKRs) set by the Senior Manager, HR Technology Product Owner, or Business Owner. This position requires building and maintaining a product enhancements log, ensuring that product features comply with Discover's standards for compliance, risk, and quality management. Additionally, the role involves validating user story acceptance criteria and collaborating with Data Stewards to ensure data quality controls are implemented effectively. The Principal Product Owner will foster a culture of accountability and ownership by collaborating with various teams to set implementation timelines and monitor progress, while managing dependencies with other business functions. This role is essential for driving the success of HR Technology initiatives and ensuring that they meet the evolving needs of the organization.

Responsibilities

• Lead the prioritization of business requests by collaborating with Human Resources, Compensation and Benefits business leaders on key product considerations for Workday and ServiceNow.
• Leverage insights, feedback, financials, compliance, and risk data to define key product features and product roadmaps in partnership with the business leaders and HR Technology configuration team.
• Align with Workday and ServiceNow product vision, features, best practices, and roadmap to leverage their high impact delivered functionalities.
• Create key product documentation (e.g., business requirements document, project timeline, decisions log, process map, User Acceptance Test scenarios, approval tracking etc.) to capture information that provides clarity for the Product team and key stakeholders.
• Capture high-level business requirements to include end-to-end impacts of enhancements/initiatives which will support HR Technology configurations team and the Business Technology team to initiate the work.
• Identify and define key non-functional requirements (e.g., security roles, availability, performance, etc.) to achieve necessary product metrics.
• Own definition of Minimum Viable Product (MVP) and features/user stories for product delivery roadmap in-line with the Objectives and Key Results (OKRs) of the greater product vision outlined by Senior Manager, HR Technology Product Owner and/or Business Owner as the final decision maker for product scope.
• Build and prioritize product enhancements log to achieve OKRs and keep the log up to date through continuous collaboration with the business leaders, HR Technology configurations team and Business Technology team.
• Ensure product features and processes align with applicable Discover compliance, risk and quality management standards.
• Create and validate user story acceptance criteria by defining appropriate testing frameworks for product features (e.g., execute unit testing, facilitate user acceptance testing, collaborate on functional performance testing, etc.).
• Work with Data Stewards in their respective Line of Business (LOBs) to ensure required data quality controls are identified and implemented.
• Partner with Business Technology team to create technical features that are required to continuously optimize system components and underline infrastructure maintenance.
• Build a culture of accountability and ownership by collaborating with the HR Technology configurations team and Business Technology team to set target implementation timeline and monitor progress; manage dependencies with other business functions while identifying, building, and fostering partnership across different product teams.

Requirements

• Bachelor's degree in a related field such as Business Administration, Human Resources, or a similar discipline.
• 5+ years of experience in product management or related roles, particularly within HR technology or similar fields.
• Strong understanding of HR, Compensation, and Benefits business functions and their constraints.
• Experience with Workday and ServiceNow platforms is highly desirable.
• Proven ability to manage multiple projects and priorities effectively.
• Excellent communication and collaboration skills to work with cross-functional teams and stakeholders.

Nice-to-haves

• Experience in Agile methodologies and frameworks.
• Familiarity with data analysis and reporting tools.
• Knowledge of compliance and risk management standards in HR technology.

Benefits

• Paid Parental Leave
• Paid Time Off
• 401(k) Plan
• Medical, Dental, Vision, & Health Savings Account
• Short-Term Disability, Life, Long-Term Disability and Accidental Death & Dismemberment Insurance
• Recognition Program
• Education Assistance
• Commuter Benefits
• Family Support Programs
• Employee Stock Purchase Plan