Amazon - Seattle, WA

posted 3 months ago

Full-time - Senior
Seattle, WA
10,001+ employees
Sporting Goods, Hobby, Musical Instrument, Book, and Miscellaneous Retailers

About the position

As a Principal Program Manager in Business Operations for Amazon Data Services, Inc., you will play a pivotal role in ensuring the operational efficiency of AWS's global infrastructure. This position requires a strategic thinker with a strong background in program and project management, particularly in complex, technical environments. You will be responsible for collaborating with diverse teams, including software, hardware, and network engineers, as well as supply chain specialists and operations managers, to maintain the highest standards of safety and security while optimizing costs for our customers. Your role will involve analyzing business performance, defining and tracking key performance indicators (KPIs), and driving alignment across cross-functional teams to meet organizational goals. You will be expected to manage the overall operational efficiency of the organization, utilizing your deep knowledge in planning and financial management. This includes coaching functional leadership on operational policies and tools, as well as driving holistic operational excellence across the organization. You will create and manage key reports and mechanisms to support business units, ensuring that resource allocation is effectively tracked in partnership with human resources and finance. Your ability to think strategically and communicate effectively will be crucial in executing monthly, quarterly, and yearly objectives. At AWS, we value diverse experiences and encourage candidates from all backgrounds to apply. We believe in work-life harmony and strive for flexibility in our working culture. Our employee-led affinity groups foster a culture of inclusion, and we are committed to continuous learning and development. You will have access to mentorship and career-advancing resources to help you grow as a professional. This position offers a unique opportunity to contribute to the success of AWS while being part of a team that values innovation and collaboration.

Responsibilities

  • Ensure alignment on overall strategic goals, standards, objectives and key results, and metrics for each planning cycle
  • Analyze business performance, including defining and tracking KPIs, issue identification and resolution in support of organizational goals
  • Create and manage key reports and mechanisms in support of the business units including end-customer reporting
  • Partner closely with human resources, talent acquisition, and finance on resource allocation and tracking the health, performance, and status of our organization and its portfolio
  • Drive operational optimization and efficiency, maintaining and improving all rhythm of business tools and processes

Requirements

  • 7+ years of working cross functionally with tech and non-tech teams
  • 7+ years of program or project management experience
  • 7+ years of managing, analyzing and communicating results to senior leadership
  • Bachelor's degree
  • Experience implementing repeatable processes and driving automation or standardization
  • Experience defining program requirements and using data and metrics to determine improvements

Nice-to-haves

  • Experience delivering projects within scope, time, budget and quality

Benefits

  • Full range of medical, financial, and/or other benefits
  • Equity and sign-on payments as part of total compensation package
© 2024 Teal Labs, Inc
Privacy PolicyTerms of Service