Principal Quality Assurance (QA) Engineer

Western Alliance Bank - Phoenix, AZ

Full-time - Senior

Phoenix, AZ

Credit Intermediation and Related Activities

About the position

This role is for an experienced Principal Quality Assurance (QA) Engineer to oversee both quality assurance and quality control initiatives throughout the enterprise. Together with key product stakeholders, this role will focus on implementing enterprise QA standards and processes, enhancing quality adoption, and driving end-to-end automation within CI/CD pipelines through the use of automated tooling. The ideal candidate will ensure that all QA activities, including functional, performance, and accessibility testing, are conducted efficiently and meet audit requirements. These practices include metrics, defect management, and other quality measures. In addition, the Principal Engineer will lead and guide a team of QA Automation engineers to support application teams in their automation journey.

Responsibilities

• Champion the integration of quality principles across all IT processes, ensuring that high standards are maintained throughout the SDLC process.
• Establish standards and best practices around test cases, defects, automated testing, performance testing, etc.
• Drive the culture of test automation across the enterprise, ensuring the implementation and integration of automated testing within the Azure DevOps pipeline.
• Lead the automation of backlogged testing requirements for service delivery teams, ensuring timely and efficient integration into the overall testing framework.
• Provide consulting, leadership, and guidance for all testing practices and tools across the organization.
• Ensure efficient use of manual, automation, and performance testing tools.
• Ensure all testing practices comply with processes and controls.
• Handle audits and ensure that standards and controls are consistently met.
• Develop and maintain documentation for testing processes and standards.
• Guide and mentor team members on test automation and general QA best practices.

Requirements

• Bachelor's degree in IT related field or equivalent experience.
• 8+ years of experience in QA/QC roles with significant experience in automation.
• Strong knowledge of QA testing, performance testing, accessibility testing, etc.
• 3+ years of experience in API, web, and mobile test automation.
• Understand DevOps principles in ‘shifting left' quality and security in the SDLC process.
• Integration of automated testing into DevOps pipelines. Experience with Azure DevOps is a plus.
• Familiarity with Huloop and/or Selenium is a plus.
• Excellent leadership, communication, and interpersonal skills.
• Familiarity with compliance and audit processes related to QA.

Benefits

• Competitive salaries
• Ownership stake in the company
• Medical and dental insurance
• Time off
• Great 401k matching program
• Tuition assistance program
• Employee volunteer program
• Wellness program