Lucid Group - Newark, CA

posted 5 months ago

Full-time - Principal
Newark, CA
Professional, Scientific, and Technical Services

About the position

At Lucid, we are on a mission to redefine luxury electric vehicles and elevate the human experience through innovative design and technology. As a Principal Salesforce Architect/Tech Lead for Service Cloud, you will play a pivotal role in shaping our Salesforce environment to support our rapid growth. This position is based out of our Newark, CA headquarters, where you will collaborate closely with various teams including Sales, Marketing, Service, Finance, and Data Engineering. Your primary responsibility will be to design, develop, test, and implement sophisticated solutions within our Salesforce instance, ensuring that our systems are optimized for efficiency and scalability. In this role, you will be a core member of the Retail and Commerce Systems team, leveraging your extensive experience to create a strategic vision for our Salesforce architecture. You will be tasked with pioneering our systems strategy, drawing on your background in sales, marketing, and customer service systems. The ideal candidate will have a proven track record in a Salesforce developer, Tech Lead, or Architect role, and will be expected to provide thought leadership as our team continues to grow. Your contributions will directly impact our ability to deliver exceptional customer experiences and drive business success. You will be responsible for ensuring that our Salesforce solutions align with our business objectives and support our commitment to sustainability and innovation in the luxury electric vehicle market.

Responsibilities

  • Design, develop, test, and implement solutions in the Salesforce environment.
  • Collaborate with Sales, Marketing, Service, Finance, and Data Engineering teams to translate business needs into efficient Salesforce solutions.
  • Pioneer systems strategy and create a vision for optimizing the Salesforce environment for growth.
  • Manage technical ownership of projects and resources effectively.
  • Integrate Salesforce with third-party systems and ensure seamless data flow.

Requirements

  • Bachelor's degree in engineering, Computer Science, or a related technical field; Master's degree preferred.
  • 15+ years of software development experience in designing complex, enterprise-wide business solutions.
  • 7+ years of Salesforce Development experience on Sales Cloud and Service Cloud.
  • Minimum 2+ years of hands-on experience in designing and building third-party system integrations with Salesforce.
  • Proven experience in design, development, and implementation of Salesforce.com solutions in the Manufacturing domain.
  • Good oral and written communication skills with excellent collaboration skills.
  • Experience with Salesforce.com and external integrations using Workato or other middleware technologies.

Nice-to-haves

  • Salesforce Platform Developer 1 Certified.
  • Salesforce Service Cloud Certified.
  • Salesforce Sales Cloud Certified.
  • Salesforce Application Architect or System Architect Certified.
  • Experience in a manufacturing company.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Life insurance
  • Disability insurance
  • Vacation
  • 401k
  • Equity program participation
  • Discretionary annual incentive program
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