Principal Salesforce Architect

Myriad Genetics & Laboratories - Salt Lake City, UT

Full-time - Senior

Remote - Salt Lake City, UT

Chemical Manufacturing

About the position

We are seeking an experienced Principal Salesforce Architect to lead the design, development, and optimization of Salesforce-based solutions including Health Cloud. This role requires an expert in Salesforce development and system integration, with a track record of delivering scalable, high-performance applications. You will guide developers and administrators, collaborate with stakeholders, and take ownership of projects.

Responsibilities

• Architect and direct the development of Myriads Salesforce instance using Apex, Lightning Web Components (LWC), Visualforce, and Aura.
• Design and implement complex system integrations using middleware tools (e.g., Jitterbit, MuleSoft, Informatica) and Salesforce APIs (REST/SOAP).
• Oversee the optimization of Salesforce Health Cloud configurations, ensuring adherence to best practices in security, scalability, and performance.
• Provide technical vision, guidance, and mentorship to team members, reviewing architectural designs to ensure quality standards.
• Partner with enterprise architecture, analysts, product owners, and cross-functional teams to gather requirements and deliver tailored solutions.
• Apply knowledge of additional software development frameworks to enhance Salesforce integration and customization.
• Lead the design and implementation of Salesforce-based unified order management systems, integrating customer lifecycle, sales, and fulfillment processes.
• Ensure seamless interoperability between Salesforce Health Cloud and order management platforms.
• Implement robust data governance practices and ensure compliance with industry regulations (e.g., HIPAA for healthcare data).
• Define and enforce data security protocols within the Salesforce ecosystem.
• Architect solutions that scale effectively for Myriad's growing operations while maintaining system performance under high-load conditions.
• Oversee the full lifecycle of Salesforce implementations, from ideation to deployment and post-implementation support.

Requirements

• Advanced experience with Apex, LWC, Visualforce, Aura, SOQL, and SOSL.
• Proficiency with middleware tools for complex integrations.
• Strong knowledge of various integration protocol and optimizing Salesforce performance.
• Deep understanding of Salesforce Sales and Health Cloud applications and best practices.
• Extensive experience with Salesforce platform configuration and administration.
• 12+ years of hands-on Salesforce development and architecture experience, including enterprise-scale implementations.
• Proven ability to deliver complex solutions and lead technical projects.
• Exceptional problem-solving, analytical, and leadership skills.
• Excellent verbal and written communication, with the ability to engage stakeholders at all levels.
• Team-oriented mindset and experience in mentoring developers.
• Hands-on expertise with Salesforce CPQ (Configure, Price, Quote) and Field Service Management.
• Knowledge of Salesforce Experience Cloud (formerly Community Cloud) for external stakeholder engagement.
• Experience with Snowflake, AWS, or other cloud services to support data integration and advanced analytics.
• Familiarity with APIs supporting large-scale data processing and integration.
• Proficiency in Salesforce DevOps practices using tools like Gearset, Copado, or Flosum.
• Experience in CI/CD pipeline setup for Salesforce deployments.
• Proven ability to bridge the gap between business operations (e.g., sales, service, IT) and technology to define unified workflows and systems.

Nice-to-haves

• Knowledge of healthcare industry processes and Salesforce healthcare-specific solutions.
• Advanced experience with middleware platforms such as MuleSoft or Dell Boomi.
• Prior experience in implementing Salesforce solutions for precision medicine, diagnostics, or biotech companies.
• Expertise in leading change management initiatives to improve user adoption and training across diverse teams.
• Experience in integrating AI/ML tools (e.g., Einstein Analytics) within Salesforce to enhance decision-making and operational efficiency.