Principal ServiceNow Platform Developer

Akshaya - Dallas, TX

Full-time - Principal

Dallas, TX

Food Services and Drinking Places

About the position

The Principal ServiceNow Platform Developer is a senior role responsible for leading complex development projects on the ServiceNow platform. This position requires a high level of technical expertise, mentoring junior developers, and ensuring the quality and efficiency of ServiceNow solutions. The developer will play a key role in architectural design and strategic decision-making related to the platform, collaborating with business stakeholders to deliver effective solutions.

Responsibilities

• Architecting and designing complex ServiceNow solutions, including integrations with other systems.
• Leading technical discussions and decision-making on best practices for development and implementation.
• Reviewing code, ensuring quality standards are met, and providing technical guidance to the development team.
• Managing large-scale ServiceNow projects, including planning, scoping, resource allocation, and delivery timelines.
• Collaborating with business stakeholders to understand requirements and translate them into effective ServiceNow solutions.
• Developing custom applications, workflows, and integrations within the ServiceNow platform.
• Writing clean, efficient, and maintainable code using ServiceNow scripting languages.
• Troubleshooting complex technical issues and resolving production problems.
• Coaching and mentoring junior ServiceNow developers, transferring knowledge and best practices.
• Fostering a collaborative team environment, promoting knowledge sharing and continuous improvement.
• Identifying opportunities to leverage ServiceNow capabilities to optimize business processes.
• Staying updated on the latest ServiceNow features and functionalities, proposing enhancements and upgrades.

Requirements

• Bachelor's degree in computer science, Information Technology, or a related field.
• Proven experience across various ServiceNow modules (e.g., ITSM, HR, AppEngine, ITOM, IRM, SecOps, etc.) with in-depth knowledge of platform capabilities, scripting languages, and architecture.
• Strong proficiency in object-oriented programming concepts, data structures, and best practices for software design.
• Demonstrated ability to lead and mentor development teams, manage complex projects, and make technical decisions.
• Excellent communication skills to effectively collaborate with cross-functional teams, stakeholders, and senior management.

Nice-to-haves

• Experience with Agile and DevOps methodologies.
• Strong problem-solving and analytical skills.
• Ability to work effectively with cross-functional teams and stakeholders.