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Principal Strategic Agency Manager, Google Customer Solutions
Google - Los Angeles, CA
posted about 2 months ago
About the position
The Principal Strategic Agency Manager at Google Customer Solutions is responsible for driving customer success by partnering with a diverse range of agency partners. This role focuses on leveraging executive influencing skills to enhance the value of Google media for agency businesses and their clients, ultimately driving business growth and product adoption. The position involves managing a portfolio of agencies, developing business growth strategies, and collaborating with internal teams to ensure mutual success for Google and its agency partners.
Responsibilities
- Deliver against ambitious quarterly business and product growth objectives.
- Grow agency business by driving scalable product adoption and growth across a broad portfolio of Agency clients.
- Own a portfolio of agencies by thoroughly understanding growth drivers, identifying opportunities for growth, managing risks, and building multi-quarter plans for achievement.
- Work across levels of agency partners to grow new and existing business consistently, while prioritizing and delivering outstanding business experiences to Google's agency partners.
- Collaborate with Large Customer Sales Agency counterparts on cross-channel agencies, align on strategic and product priorities with Google Customer Solutions to provide a cohesive experience to our agencies and their clients.
- Shape the agency program by being a thought partner for the Agency Lead on strategic initiatives and agency-level planning.
Requirements
- Bachelor's degree or equivalent practical experience.
- 11 years of experience in business development, partnerships, management consulting, or investment banking in relevant industries.
- Experience working with C-level executives and cross-functionally across all levels of management.
- Experience managing agreements or partnerships.
Nice-to-haves
- Experience assessing and achieving agency success via business techniques, including effective questioning, objection handling, compelling narratives, storytelling, and competitive selling.
- Experience in managing digital advertising campaigns with a focus on both performance and brand marketing.
- Knowledge of agency business models (digital and traditional), customer retention, growth and new business acquisition for agencies.
- Knowledge of traditional versus online marketing strategy and tactics.
- Ability to lead and manage multiple projects with a broad range of internal and external stakeholders simultaneously.
- Ability to own a portfolio in a business context, and consistently achieve goals and business objectives to drive growth.
Benefits
- Base salary range of $162,000-$243,000 + bonus + equity + benefits.
